Buying a car is one of the biggest investments you will make in your life so purchasing adequate protection for your vehicle is every bit as important as buying the car itself. Providing a safeguard against expensive, unforeseen repairs by way of a customized service contract for your vehicle affords you all the peace of mind and security you need to know that you are prepared for those unsuspecting auto repairs. Keeping in mind that auto repair costs are ever-increasing, and that a carefully selected service contract can make a great deal of difference to your wallet, we at AutoProtect USA are here to assist with all your contract needs.
AutoProtect USA (autoprotectusa.com) has 539 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
autoprotectusa.com
Website
autoprotectusa.com
Category
Insurance
Location
Maryland Heights, Missouri
Listed on Five Star Index
2026
About these reviews
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The company replied to 4% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Due your due diligence!! Call your dealer or ASE mechanic!
Yes. Very polite. Professional. Courteous. The dealership does not do business with them. Will not agree to submit a claim to them. Due diligence by calling my dealer. Another ASE denied to file claim with them or any others due to the numerous scams. All repairs would be my responsibility if needed. No guarantee to be refunded. Also, how many claims have they paid? How many verified reviews of repairs disclosed here. NONE! Caution my fellow Americans! Scammers are a dime per dime. In these cases, thousands of our hard earned coin.
JP
Jerry P.
Wasted money for warranty repair(Thieves)
My wife took her car to a dealership for oil change and general maintenance check over. The dealer found that the rear wheel bearings were bad on both sides. I purchased extended protection from AutoProtect, it was costly but it was worth the added protection on the car. The dealer called these people and the first words out of their mouth was if it had been in an accident or if the suspension had been altered. Then they(AutoProtect) called my wife with all kinds of questions about the car that there wasn't any reason for, wheel bearings go bad from wear, I could tell that they were fishing for a way to turn down the repair that we would have to pay out of pocket. That is exactly what happened and the reason it was turned down was that the car had been that way for 2 months and would not cover it. This was not the first time with these crooks, we had a previous repair on the car and went through the same run around then. I should have cancelled the agreement with them then but I just thought that it was just the person we were dealing with. This company did pay for that repair after going through a lot of unnecessary hassle, I will never deal with this company ever again, they are untrustworthy, crooks, they will not pay for your repairs. THIS COMPANY should not be in or allowed to continue in business, they SUCK!
JB
John B.
This is a scam
This is a scam : when trying to sell truck on Facebook this sight sounded like a legit buyer after agreeing to meet and see truck , then I got call for a CV report
( auto detect.com) which is a scam sight that asks for personal info that could be compromising. I spent 30
Minutes back and forth saying no I was not going to fill out this report !
Man kept up try to say it was ok b/c he had issues with carfax and would not accept there reviews. Finally I told the man I strongly believe this was a scam.
After that he dropped all talk, later he scrubbed the dialog on Facebook so others can not see.
Advise do not get sucked into this scam !
JE
Jud E.
This is a fraudulent company
This is a fraudulent company. I paid for my policy in full but when I tried to use it twice there were multiple hurdles and they would not cover what they were supposed to. I cancelled it and 4 months later have not received my refund. Every "customer service" rep I talked with had a lie and a nasty attitude. Do not pay anything to this company.
CH
Cheryl
Accuracy of coverage not disclosed
I was told that the coverage would include my suspension, and it doesn’t. I didn’t find this out until I had to call to get the contract sent to me, which I was expecting to receive within 10 days of signing up for the service.
DH
Delaney H.
DO NOT TRUST
DO NOT TRUST
As I just purchased a 2020 car, I thought I'd call the number in my mail to be better safe than sorry, because now I was unsure when my car's warranty ended. Since it's a KIA, I figured I had a dealership warranty until 100k miles which is what I remember being told when I purchased the vehicle, and my car was only at 80k but again... better safe than sorry, right? WRONG.
When I first called in January/February, the representatives were overly nice but do not be fooled, it's a manipulation tactic. I refused their offers many times until the 'head boss' cut down my 1k + downpayment and $400 monthly to $215 monthly with no downpayment with 0% interest over the same amount of time (36 or 48 months, I don't recall). My first thought was, that the math ain't mathing, the total cost for the policy doesn't even add up... but hey, for $215 a month it might be worth it.
Second red flag is that my credit card immediately flagged this as fraud when the purchase went though. It is 100% my fault that I didn't just say F U to them in the first place and allowed it to get there. Once that fraud alert came through, I did more digging on the company and ended where everyone of you might be now-- seeing a bunch of fraudulent reviews overriding the genuine reviews attempting to out this scam company. I immediately cancelled my credit card and ordered a new one. I thought that would be the end of it.
They continued to call, and borderline harass me. Somehow they have my new credit card number and AGAIN a purchase went though. How the actual f*???
Do not trust. Do not waste your time. This company is a piece of garbage.
VR
Virgil R.
Tippy
very pleasant experience working with Spencer and Brittany to extend the policy for my 2016 sienna!
QJ
Qwintona J.
Both representatives were very…
Both representatives were very professional and polite. They made me feel comfortable and confident about my decision. They both listened and explained the policy to me and also spoke very clear for me to understand. They made sure I was comfortable with my payments before processing the payment. They made sure I receive the best plan for my high mileage.