AutoProtect USAReviews of autoprotectusa.com

If I could give you guys a 0 I would! This rep I last spoke to was horrible! I work in sales and I also work at a call center and his way around trying to push the product on me in a disrespectful way, is not the best way for you all to get sales. If he would have changed his tone and used different works that didn’t seem so disrespectful, I probably would have continued with coverage. I have never heard about you all so I decided to see if it was a scam. You all may not be but the call I had with that rep, just really did it for me. I was a new client, simply calling in to cancel the coverage. All he has to do was try to convince me to stay and to give me reasons as to why I should stay in a calm voice and tone. He was way to pushy and when he “had enough”, he said in a disrespectful tone, “ok, ma’am, it’s been cancelled.” But in a rude way. I asked how long for refund, he said 3-5 days. Didn’t say anything as “Thank you for calling or nothing,” is that really how y’all want your reps to represent your product. I understand y’all may be commission wise, not sure, but I am and even then have I ever made a client feel so disrespected as he did to me. This cal just confirmed what this product is. A bunch of BS.

Very knowledgeable and very helpful and kind

Jade was very professional and courteous. She listened to my concerns and engaged the people needed to get me the exact coverage I was looking for at a price someone on a pension could afford. Thanks Jade, very much appreciated :)

She did a excellent job with helping me and getting me an appointment.

She was so very pleasant and I was very comfortable talking with her. Sometimes, people’s bad attitudes are based on the attitude of the people we speak to. Very informative and helpful.

They forced me to buy there warranty don’t trust these guys

I didn’t understand where my money was going then find out it was autopay after trying to tell them I wanted to change payment accounts. Poor service all around

This is a predatory marketing company identified by BBB as possible fraud. They send notifications to new vehicle owners carefully crafted to appear as though they are from the manufacturer with language and formatting designed to imitate a financial "final notice" letter to prompt urgent attention from unsuspecting recipients. How is this not illegal?