E F.
Disappointed with my experience — currently waiting on warranty resolution
Disappointed with my experience — currently waiting on warranty resolution I spent time researching Auto Power Source before making my purchase. I read reviews on different platforms and felt comfortable moving forward, so I purchased both an engine and a transmission from them. Unfortunately, after installation, the engine appears to have serious internal issues. My mechanic inspected it and determined there are problems that indicate the engine was not in the condition expected when purchased. This has been extremely frustrating because of the additional labor costs, time, and inconvenience involved in installing and diagnosing a defective engine. After experiencing this issue, I started looking more closely at other customer reviews and found similar concerns, which has left me feeling very disappointed and questioning my decision. I am currently going through the warranty claim process with Auto Power Source. I want to give the company the opportunity to resolve this matter properly, so I will update my review once the process is complete and share my honest experience based on how they handle my claim. I hope they stand behind their warranty and make this right for their customers.
Response from AutoPowerSource LLCJul 14, 2026
Hi there, Thank you for the feedback, and we're truly sorry to hear about the trouble with your engine — that's not the experience we want any customer to have, especially with the extra time and labor costs involved. We're glad you've opened a warranty claim, and our team will be working with you through the process to get this resolved. If you need anything along the way, please don't hesitate to reach out — we're here to help.