Auto Parts WarehouseReviews of autopartswarehouse.com

I ordered a splash shield for underneath my car which is a 2006 Cadillac SRX and I also ordered a wheel well for the passenger side of the same vehicle and they sent me the wrong parts

Hey,I called in the make an order last month and the saleman was VERY VERY "UNPROFESSIONAL" SOO,NOW I HAVE BEEN TAKING MY ORDERS SOMEWHERE ELSE# I WAS MAKING ORDERS VERY OFTEN

Could not order the paint kit that was included in my order. Otherwise satisfied.

I purchased seat covers for my son..I used the on line help to get the correct ones..They do not fit well..My son is getting ahold of you and the company for any secrets to getting a good fit

I searched using my car's specs but not all of the parts I orderd as a result where made specifically for my car. I am sure it probably stated so in the fine print but it should be made much more apparent so that people understand they are getting universal "fits most" items. Again great prices though and super fast free shipping was great!

I ordered three items from Auto Parts Warehouse. The next day a representative from the manufacturer of the seat covers I had ordered called me to verify the model and number I had ordered. After our discussion, it was discovered that I should have only ordered 1, instead of 2. I went back and read the description on A.P.W. and still couldn't tell which I should have ordered, but I called A.P.W. Customer Service and told them the order needed to be changed to 1. Then I got an email that another item I had ordered was no longer available. So why was it still in the catalog? A couple days later, the seat cover mfr.'s rep. calls me again. It seems the part number for the seat covers I had ordered was incorrect, so the order had been cancelled. She gave me the part number I needed to use to reorder. When I called Customer Support, which I have decided is NOT in the U.S., the first representative didn't seem to understand exactly what the problem was and what I was trying to do. I had a very hard time hearing her and understanding her. She finally passed me off to her "supervisor", who I also had trouble hearing and understanding. She wouldn't take my word for what part number I needed to order, she made me go through a description of my truck 2 or 3 times. This seemed to be because she had no idea what an extended cab was or how a truck could have 4 doors, but not 4 full-size doors. (Another reason I don't think they are in the U.S.) This, by the way, had absolutely nothing to do with seat covers for the front seat! I did receive the floor mats I ordered in a timely manner. I just today got notice that the seat covers have shipped - only 16 days after my first order! Probably won't be doing business with A.P.W. again.

Itemized was shipped out very fast but wrong item, refused to believe it was wrong. Some difficulty with refund