Auto Parts FairReviews of autopartsfair.com

bad product needs to be returned and my email was never responded.

Terribly dirty and used. One I still have looks new. Just needed one that the mirror works and doesn;t hang down.

Item says color gray. I received beige. When I called them about it they said I have to pay restocking fee 20% and shipping that totalled to almost 50% of the price of the item. They said they do not guarantee color. Buyers beware. If u order a specific item and they send u a totally different one they are not responsible for misrepresenting it!

First order cancelled due to out of stock even though the same part continues to show available for sale on the site. Second attempt used part mounting tabs are broken off. Emailed about how to return with no response. Called and was told they'd email a return label and now a week later still nothing. Very poor service I guess it's time to start the PayPal refund process.

I bought a transmission. They state everything would work. False transmission arrived with metal shavings in pan and inopperable. Take your business elsewhere to save the headache.

I ordered a car visor & when I called customer service I asked them "Please make sure that the 1 I've paid for has a mirror in it just like I had paid for". He reassured me that it did. I asked "when I would receive it"? & was told "I would get it in 2-4 business days". I received it 11 days later. When I opened the package the entire visor had grease all over it the front and back of it and it was the wrong one, I received the mirror-less visor. I called back on a Friday & was told "another 1 with the mirror on it, will be @ my house by Monday". I never received it Monday so Tuesday I called & I was promised "it was in route & that it would be here today by 7pm". I did receive it on Tuesday & when I opened it the visor it again had grease all over it as well as the 1st one did and once again... it was mirror less. I called back on Wednesday & asked to speak with management and I was told by C.S. that "there is no manager available". The C.S. rep assured me that "this time the correct one will be sent out". I refused the order & asked for a refund. However, I did tell the C.S. that I wanted a manager to please call me back so I can @ least get an apology & let them know how bad their service was and find out why this continues to occur. The C.S. told me "that I could leave a voice mail on the managers recording if I wanted to do that"? I replied yes. I left a message and asked the manager to "Please call me back with a unsatisfactory situation that occurred twice". It's now been 3 weeks and I've never received a phone call from anyone and it took 10 days to receive my refund in my account. I gave them 3 chances to rectify this situation & because no one ever did, I would never recommend this company to anyone.

I purchased an engine and it took forever for the sale to be finalized, when we got the engine it was completely filthy, hoses were cracked and wires were cut which in my opinion was completely unsatisfactory.

I recently purchased a door and the door came to me missing all the parts necessary in order for me to install the door when I tried contacting the company you set me up with the get the door there was no response so I went through Pay Pal Pay Pal tried to contact them there was no response so this particular company that you're doing business with you really should drop