Auto Parts FairReviews of autopartsfair.com

Don't say you are going to delivery in 3-4 days if it's more like 7-8 days (Still waiting). Filled in a contact form twice with no reply. 5 minute hold on telephone to find out the representative couldn't actually say when the product would arrive (However the rep was pleasant enough if not helpful)... Says travelling in some sort of interoffice mail, meanwhile I'm burning a rental vehicle at $60 per day. Can't tell you if the product is any good or not. Completely annoying, but customer service in this country...especially with online companies...is so putrid it's what I've come to expect. Thanks for nothing.

So far I have not received a purchase satisfacctoria, I received and responded from Tiffany Arno from Txarno and Automotix sales of trasnmision for my Volvo 2012 XC60 T5

We ordered a part on July 11, and it was "processed" on July 12. It was scheduled to ship, by UPS, on July 14, but, according to a representative, "this never happened". I called on July 19, and received no assistance from the representative, but a promise to investigate and call back. This did not occur. A second call, later in the day on July 19, finally brought about a mild apology. The part was, eight days after ordering, never shipped, although it had been paid for upon ordering. The representative assured the part would be shipped on the 20th. Both representatives were courteous, but the system totally ineffective, and unacceptable. Representative assured that I would receive a $50 credit to my PayPal Account. We will have to wait to see how this may work. There is a systemic problem with the business model. RDO

Purchased a truck bed and was trying to arrange shipping when I was told that they didn't have it anymore. They sold it. I will never use this service again

Parts are in extremely bad condition. I will never use this company again.

I ordered a Green Beetle hood and they sent me a Damaged scratched up silver one that wasn't even the same Stock Number: B152300451K (ref#:$A14355) If you can't send the color you have listed then don't put the color on the website. It's really misleading to people that want a certain color and go through all the trouble ordering it. If I wanted a Silver, blue or red one I could have gotten if from a scrap yard by me for 30.00 not 134.00 dollars and one i knew that was is very good shape

I ordered my part on June 12, 2017 and have still not received it as of June 21, 2017, according to the website there is 3-4 day shipping. On June 20, 2017 I contacted the company in an attempt to find out where the part is, I was give 3 different phone numbers and the last person I spoke with informed me to call the last number on June 21, 2017. On June 21, 2017 I contacted the number and waited on hold for approximately 5 minutes when I received a call from a shipping company. The company informed me the first available date for delivery to my residence is Monday June 26, 2017. Since I ordered the park my wife was involved in a traffic accident and we now have no vehicle for my wife and kids to get around. I was in good spirits that I would receive my part for our van this week so I could install it this weekend when I have off. This part is for our handicapped van so my 12 year old daughter can get around in her wheelchair and know she will have to miss therapy for the second week in a row due to not having this part.

I ordered two tail lamps for both sides of my Avalon. The picture showed exactly what I was looking for but when the second one came in the mail it was nothing like what I ordered. When I called to try and get it corrected the young lady who I spoke with was very short and demeaning. During the whole conversation I felt belittled like I was incapable of understanding the company standards. She constantly kept asking me if I was going to drop off the part at a local office or send it in the mail even though there's no local office in the state of Georgia and the closest one to me is in Orlando Florida. When I asked her about the correct part she was again blunt with me in regards to the return policy and the price difference. I'd rather take my car to the Toyota dealership then sit around and allow someone to disrespect me. This place will never have to worry about my business again.