DW
Wrong Part Sent
I did not receive the part that was promised. I was told I would be getting a window motor for the front drivers side with the one touch option for my 2006 Lexus RX330. Instead I got what appeared to be a motor and regulator for a rear window without the one touch option (which is much less expensive!). I got my mechanic to make the part work well enough to get by but I am still very unhappy with the experience.
Response from Auto Parts FairDec 27, 2017
We apologize for this experience/issue. We take customer service very serious. Let us help If it is the wrong part, you can replace the part. If you wish, you can contact the seller directly at 800-378-7566 (Open Monday-Friday 8-5 pm EST) and reference your order number. On our phone prompt, press number 2 for the “Returns” department. They can help you return or replace this part if need be. Thank you. The Autopartsfair Team www.autopartsfair.com
