Automotive TouchupReviews of automotivetouchup.com

Horrible, I bought the pen thinking it would be easy. The paint would run out the bottom and drip and ruin the siding of my truck. Had I known I would have covered the vehicle. Also after applying primer, when I went to use paint pen, it would mix with primer. Not to mention the color didn’t match. Almost a black instead of silver metallic gray. I ruined my truck and now trying to find a matching spray paint to cover up what I purchased from them

Horrible- I usually have used Era paints for touchup and they match perfect. They didn’t have a particular Mercedes color I needed- so did automotive touch up. After spraying the base color- right away turned into a disaster. The grey and specs of dark flecks in it that spattered out and destroyed the base- and then the flakes are much larger than the Mercedes grey metallic- so in the sunlight, didn’t match with a blend at all. Then the 2K clear they sent, never setup right even after pushing in bottom button on can and when I reached out, they haven’t responded with a solution (except I have to buy more clear according to the one email response I got). I want a 100% refund and have to redo the entire project and a huge undertaking to do. You can’t get a phone number to answer and I this has been just awful. Look elsewhere- so many other good paint suppliers-

I purchased in January (order 13470102) but could not apply till May bceause of the winter weather (past their 30 days warranty). Now I see that the color is not a match, it is darker than my car color. what a waste of $44

If you order from this company make sure you check/use the paint within 30 days. I ordered code 780, alabaster white. They sent me the totally wrong color, maroon looking and I am SOL since I missed the 30 day window.

I can't make a purchase since it won't allow me to substitute the grey with the white. There is no order number, yet, and if I can't replace it, then I'll just have to find an alternative to this. That is my end result with dealing with this company since the rep doesn't want to understand that I'm trying to place a new order, and kept closing the case after each message, thus making it seem like she didn't even care about the customer trying to make a new purchase.

I own a Lexus GS 350 , white , metalic. I have few scratches that I want to fix it I order a kit matching my car color and I received the wrong color .Consequently , I have to got to shop to cover the damage from the color send to me by Automotive Touch up. Very unpleased with the move Company .

I am writing this review as a severe warning to potential consumers. Micro Finish LLC (operating as Automotive Touchup) has engaged in what I consider to be unjust enrichment and bad-faith customer service regarding a transaction from August 11, 2025 (Charge: $66.08). The items were never successfully delivered and were fully returned to their warehouse facility. I hold irrefutable carrier tracking proof confirming delivery back to their possession. I contacted customer support via telephone, and their staff explicitly confirmed that a full refund would be issued. It never was. For nearly nine months, I have sent multiple follow up emails. The company has systematically ignored my written correspondence, successfully stalling the process until my bank's standard credit card dispute window. Do not assume that because the bank dispute window has passed, you are legally clear. I have officially issued a formal 5-Day Final Demand for Payment to your support inbox. If my $66.08 is not credited back to my account immediately, this entire documented paper trail, including time stamped tracking logs and ignored email will be submitted directly to regulatory authorities for fraudulent billing practices. Check your ticketing system for my final demand notice. Issue the refund immediately.

It has been 13 days since i placed the order and no item has been deliver. Definitely not using this company anymore