Automatic Trap CompanyReviews of automatictrap.com

Response from Automatic Trap CompanySep 26, 2018

Hi Steven, Thanks for the feedback. It's possible the rats are not as hyper attractive to the chocolate bait lure formula. If you would like to contact us directly at [email protected], we'd be happy to examine this some more and provide further trapping support! Regards, Linda

Response from Automatic Trap CompanySep 26, 2018

Hi Kevin, Thank you for your response. We would be happy to review this with you and work on a few trapping suggestions. Please contact us directly at [email protected]. Regards, Linda

Response from Automatic Trap CompanySep 26, 2018

Hi Richard, Thanks for your feedback. When there is overwhelming food competition, this can definitely create some challenges with the A24 trap. However we'd be happy to work on this with you and provide additional trapping support with our trap experts! Please reach out to us at [email protected]. Thanks, Linda

Response from Automatic Trap CompanySep 25, 2018

Hi Diane, Thanks for the feedback. We would be happy to try and help you out with your set up. If you could please contact us directly at [email protected], we will escalate the issues to our trap experts! In the meantime, have you tried reviewing our Success Guide: https://www.automatictrap.com/success-guide? It has some best practices for set up, placement, and detection. Thanks, Ty

Response from Automatic Trap CompanySep 25, 2018

Hi Kai, I'm sorry to hear you have not yet been successful with your trap. Have you tried alternate bait lures to bait the A24 trap as we do recommend an alternative from the chocolate formula that is included with your trap kit. If you could please contact us directly at [email protected], we will escalate the issues to our trap experts! Regards, Linda

Response from Automatic Trap CompanySep 25, 2018

Hi Laura, Thanks for responding. I am sorry to hear about your lack of success so far. I'd like to learn more about your set up and help escalate your situation. Can you send me an email regarding your placement, food competition, trap site, etc...? via [email protected] Additionally, have you read our Success Guide yet? https://www.automatictrap.com/success-guide It has detailed instructions about pre-feeding, luring, baiting, and installation. Often the issue can be resolved by moving the trap or removing competitive food sources. Thanks, Ty

Response from Automatic Trap CompanySep 25, 2018

Thanks for taking the time to write your feedback Sheldon, I would like to learn more about trapping site so I can help escalate your issue. Can you please send an email to [email protected] and detail your site, placement, and food competition? This way, we can discuss this further with our A24 trap experts and help you achieve success. Thanks, Ty

Response from Automatic Trap CompanySep 25, 2018

Hi Jim, Thanks for the feedback. I am sorry about your experience with our trap. We certainly believe stand behind the performance of our product. I would love the opportunity to resolve this issue if possible. Could you please email [email protected] with further details and perhaps we can strike up a dialogue from there? Thanks, Ty