Automatic Trap CompanyReviews of automatictrap.com

Overall, my experience with Automatic Trap was great. There were some issues with the availability of certain products (of which I was in dire need), but can't fairly blame AT for shipping problems due to the Covid pandemic...and the product WAS finally "in stock" and shipped quickly. Linda Rithvixay, Customer Resource Mgr., was wonderful. She answered my somewhat irate email to the company in a timely, pleasant and professional manner and managed to reassure me and resolve my issue to my complete satisfaction. I highly recommend both the company and their services. Thanks, AT!

I originally bought the a24 trap a year ago. I truely is the best trap out there. Worked very well. This year I decided to purchase a refill kit that was supposed to come with 2 CO2 canisters and lure to rest the trap this season. When I opened the box....I saw only one canister was sent. I was missing one. On the site the refill kit said and still says two canisters come with the kit. Well I contacted the company....and four days later...not a single word back. I have a feeling I am going to not get the second canister I paid for. The equipment is great....their customer service as of right now...seem to be very lacking. Guess I will be done with this company and their traps. Will need to find a new one. Buyer beware...if your order is not correct...looks like they will just ignore you. Update 6/14 customer service contacted me and is going to remediate the problem. I appreciate their effort and thus have updated their rating. Again love their products and now their customer service as well.

I would highly recommend the A24 trap to anyone with a rodent issue. My neighbor has an open compost pit, and I'm getting 2 to 3 rats per day with this trap. If there's an issue that you need troubleshooting for, the customer service is fast and responsive. I can't find a single thing that can be criticized about either the product or the company.

Great product. More effect than my cats.

I discovered we had an issue when I noticed our bags of flour, sugar, & pasta food storage items being gnawed at in the garage. We were also having electrical / power issues in our kitchen wall sockets. An electrician repaired our gnawed through wires and suggested that it was a rat. I purchased the A24 Trap (from Ace Hardware) and set it up with plenty of the chocolate bait. Within a couple of weeks, eliminating all other food sources, we successfully killed the rodent! I am leaving the trap in place for future catches. It is extremely easy to use and auto re-sets, so I don't have to go into the crawl space under my house and mess with setting the bait. I finally have some peace of mind. Our customer service representative Linda was outstanding and guided me through the whole way.

This trap is fantastic! I don't need to constantly watch it like my old swing traps, cause this trap resets itself! I'm already caught around 15 mice in my garage! The price it worth it now that I'm getting these results! Thanks Goodnature!

The trap has worked perfectly. Two rats had been seen and two have been caught. We wait to see if there are more.

Very quick and exceptional customer service. I highly recommend their products as they stand behind them in all aspects, and support a great product.