Autodesk Reviews | Read Customer Reviews of autodesk.com

AutodeskReviews of autodesk.com

1.3194 reviews
Internet & Software
The Landmark @ One Market, Ste. 400, San Francisco, California

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Autodesk

About Autodesk

Autodesk is a global technology company focused on helping people design and make the world around them. According to Autodesk, its software supports everything from the buildings we live and work in, to the products we use every day, to the movies and entertainment experiences that inspire us. The company’s mission is to “empower everyone, everywhere to design and make anything,” with technology spanning architecture, engineering, construction, product design and manufacturing, and media and entertainment. Autodesk emphasizes helping innovators solve challenges of all sizes while enabling better outcomes for businesses, customers, and society.Over the past four decades, millions of professionals have used Autodesk technology to transform how products, buildings, and infrastructure are conceived, designed, and produced. Autodesk describes itself as a partner that helps customers work across disciplines and industries through its Design and Make Platform, combining automation, insights, and emerging technologies to improve efficiency and innovation. The company also states that it is committed to advancing more sustainable outcomes by enabling customers to make better energy and material choices, create healthier and more resilient systems, and explore future technologies such as AI, robotics, and simulation

Autodesk (autodesk.com) has 194 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.

Also known as: autodesk.com
Website: autodesk.com
Category: Internet & Software
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Autodesk reviews

Showing 170 reviews with 1 star · Clear filters

Vas
Sep 25, 2026
Scam svam scam
Scam svam scam
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A
Sep 22, 2026
Was forced to use this corporations software
Was forced to use this corporations Autodesk sketchbook for creative design in school, one of the worst UI's I've ever seen cluttered interface, layering was god awful to do. I've seen fire alpaca do a better job handling this .
Response from AutodeskOct 22, 2026
Hello, Thank you for explaining where the product experience fell short. We’re sorry the interface and workflow made it difficult to complete the work you expected to do. We’ve documented your feedback for our internal team. If you’re willing, please reply to our Trustpilot information request so we can better support you.
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Edward M.
Aug 27, 2026
AutoCad has stolen my rights to use…
AutoCad has stolen my rights to use software which I purchased in 2004. Their product support is set up so you cannot reach a human being. I have tried to contact everyone and anyone via telephone and no one I mean no one answers. This company is obviously full of liars, cheater and thieves from the top down. The CEO made 3 million last year and he won't answer emails or phone. Do not I mean do not get sucked in to renting their software you ill be sorry!! If I could give a zero to this company I would have. The CEO Andrew what's his name is a scumbag.
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Sören K.
Aug 24, 2026
Minus 50 Sterne
Minus 50 Sterne! Instabil, für 3d Bearbeitung also das konvertieren ist ja mal eine Beleidigung. Optimiert endlich euer System auf die heutige Zeit. Das System kommt immer noch nicht mit Multikern Prozessoren klar. Hängt sich auf wenn es das machen soll für das es geschrieben wurde. Nämlich rechnen! Trauerzeugnis für euch geldgierigen Nichtskönner. Hauptsache ne dumme ZWANGS Cloud-Speicherung einführen. Abo fallen, undurchsichtige Preise. Immer mehr Geld wollen aber euer Quellcode kommt aus der Steinzeit! Naja in ein paar Jahren bei eurer Politik, werdet ihr überholt und seid dieses eigentlich auch schon. Euer Geld ist irgendwann alle und das heißt es time to say goodbye fuc*** Autodesk 🤣 nächste Frechheit ist auch, das mein mühsam erstelltes Design dank eurer Inkompetenz nicht nutzbar ist, weil die erzeugte dxf Datei ca 1 GB groß ist aber inhaltlich leer. Danke für nichts ihr inkompetente Vollidio... 👎
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Thomas B.
Aug 21, 2026
Referring to the Fusion Product
Referring to the Fusion Product. I have used fusion for over 10 years. Recent updates have all had a host of issues which affect design industry major workflows. There seems to be a growing disconnect from my design requirements to the direction in the software. As a manufacturer and business owner I currently would not recommend Fusion.
Response from AutodeskOct 24, 2026
Hi Thomas, Thank you for sharing the performance and stability issues you experienced. We’re continually working to improve the product, and your feedback can help us better understand what happened. If possible, please respond to our request for additional information with more details about the specific issues you encountered. This will help our internal teams investigate further.
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paul
Aug 19, 2026
They should be embarrassed,
This company has developed brilliant products and a dependance, but is now totally exploiting its customers by increasing pricing and complex pricing structures to take more from the very clients that helped them get where they are now. For everyone's sake, find alternative solutions, even if they are not as good for now.
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VIctor M.
Jul 28, 2026
they do not have a call center
they do not have a call center, it just replies to call back during business hours. if you contact by the useless ai, then get transferred to an online agent, they tell you that they will need time to look up your information then they cancel the help chat. i tried over and over for 2 days. all i want now is to cancel all our office subscriptions and switch over to archicad
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Andrew P.
Jul 16, 2026
Customer service is horrible
Customer service is horrible. The website just sends you in circles. Our firm has spent countless hours trying to manage cloud based services. For the amount you pay for Autodesk services, it should be simple and streamlined. If it wasn't the industry standard, I'd switch to Archicad in a heartbeat. Hot garbage
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