Autodesk Reviews | Read Customer Reviews of autodesk.com

AutodeskReviews of autodesk.com

1.3194 reviews
Internet & Software
The Landmark @ One Market, Ste. 400, San Francisco, California

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Autodesk

About Autodesk

Autodesk is a global technology company focused on helping people design and make the world around them. According to Autodesk, its software supports everything from the buildings we live and work in, to the products we use every day, to the movies and entertainment experiences that inspire us. The company’s mission is to “empower everyone, everywhere to design and make anything,” with technology spanning architecture, engineering, construction, product design and manufacturing, and media and entertainment. Autodesk emphasizes helping innovators solve challenges of all sizes while enabling better outcomes for businesses, customers, and society.Over the past four decades, millions of professionals have used Autodesk technology to transform how products, buildings, and infrastructure are conceived, designed, and produced. Autodesk describes itself as a partner that helps customers work across disciplines and industries through its Design and Make Platform, combining automation, insights, and emerging technologies to improve efficiency and innovation. The company also states that it is committed to advancing more sustainable outcomes by enabling customers to make better energy and material choices, create healthier and more resilient systems, and explore future technologies such as AI, robotics, and simulation

Autodesk (autodesk.com) has 194 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.

Also known as: autodesk.com
Website: autodesk.com
Category: Internet & Software
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Autodesk reviews

Showing 170 reviews with 1 star · Clear filters

Antonio T.
Jan 10, 2024
False claims
Got advertised a special deal for students which included my university in particular (it was listed on the website itself) only to be rejected as "unsupported".
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groan
Dec 22, 2023
Disgusting filthy company.
Disgusting filthy company. I have had on of their products for 13 years, hard copy bought and paid for. Having had a hardware problem on my computer, I had to reinstall it, it installed okay but when I went to open it a further request for proof was required and could be accessed by request. I requested this but was told mt product is no longer supported so they refused to let me open it. I went to my account and the item was shown in my products. I told them that this is proof of my purchasing the software; and what did they do? They deleted it from my account! I can no longer use my own property.
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Théo S.
Dec 10, 2023
Impossible à désinistaller.
Désinstaller les logiciels Autodesk est un escape game.
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Flaart
Dec 8, 2023
Never buy autodesk products
Never buy autodesk products. I used fusion for several years but the renewal and helpdesk is the worst experience ever. After an employee renewed my subscription he also cancelled it again after two weeks after a little over 20 contact moments with the helpdesk I was locked out of my account and had the pay an additional €150 to get my account working again. The helpdesk has not been able to solve any of the problems they created themselves. Even after being locked out to their wrong doing they were unwilling to reactivate my account
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David K.
Nov 6, 2023
HORRIBLE CUSTOMER SERVICE!!
HORRIBLE CUSTOMER SERVICE!! Their program is good but the customer service of non existent. Absolutely horrible!!! If you buy their programs, hope you never need customer support because it will never happen!!
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Colin B.
Nov 6, 2023
Autodesk support is absolutely atrocious, spending a couple hundred grand a year to get ignored. sk support is absolutely…
Autodesk support is absolutely atrocious, spending a couple hundred grand a year to get ignored.
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Cap
Oct 16, 2023
BOOOOOOOOOOOOOOOOOOOOOOOO
will NOT let me make an account even though ive done it all properly this sucks i am in class rn ima attack my pc in a second
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Pat
Oct 3, 2023
Was enquiring about the collections
Was enquiring about the collections, call was dropped after a minute, no call back. Horrible customer service.
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