AutodeskReviews of autodesk.com

Bad customer support. Always makes you wait for dealing an urgent issue. The chat support is only answering service they will pass you to their expert which would take at least a day to respond.

Bugs around every corner, especially when you get into 3D modelling such as Civil3D. Autodesk should be ashamed, the software has been around for over 40 years and they've bought out all their competetors along the way to make a frankenstien software that does everything badly. Unless you know how to navigate your way round the bugs you will quickly loose patience with this piece of garbage.

I have been using Autodesk Inventor, Powermill, and Fusion360 on a daily basis for many years. They are not just bad, they are awful. They are all full of bugs, slow, ancient graphics and no customer support. If you want to make a switch from other software packages and platforms, DON'T! All Autodesk products will disappoint you.

Updates that change everything but provides nothing. Extrusion errors gallor. Nothing seems to work properly, using this on a daily basis is causing people depression. Linked to the cloud for no other purpose but monetization. It would be such a more pleasant experience if this was just an offline program. If you got this program 15 years ago it would work better than it does today.

Autodesk, where do I even begin? Using your software is like stepping into a time machine - straight back to the early 2000s when clunky, user-hostile tools were all the rage. It's genuinely impressive how a company as big as Autodesk manages to consistently miss the mark. Let me break it down for you: 1. Desktop Connector: A Tool Built to Torment IT Admins Let’s talk about your Desktop Connector, a name that promises seamless integration but delivers pure frustration. Updates? Oh no, that’s too advanced! Instead of a simple auto-update process, we’re forced to summon an IT administrator to perform the task. Because obviously, everyone loves stopping productive work to deal with a broken "connector" that refuses to update without someone in IT dropping everything to help. You’d think Autodesk would have learned from, I don’t know, every other software company on the planet that this isn’t how modern tools work. But no, Desktop Connector proudly sticks to its archaic, time-wasting principles. Bravo! 2. Jobprocessor.exe: A Dinosaur That Refuses to Die And then there’s the Job Processor, the tool that’s somehow even more annoying. The fact that it can’t run as a service in 2024 is downright embarrassing. What century are we in? I mean, who at Autodesk thought, "Let’s make sure our admins / users babysit this thing by keeping a user permanently logged in"? Yes, Autodesk expects you to waste precious time ensuring the Job Processor is running in an active session because running it as a background service—the obvious solution—is not supported. Of course, there’s no official alternative or workaround. Instead, we’re left to duct-tape a solution together with tools like NSSM, which Autodesk will surely tell us is “unsupported” the moment we have a problem. 3. ODIS: Reinventing the Wheel—But as a Square And now, let’s talk about ODIS (On-Demand Installation Service), a tool that’s so bad it makes Desktop Connector look competent. Why use a lightweight, reliable .msi installer when you can force users to deal with a bloated, buggy custom installer? Want to install Autodesk products? Be prepared for ODIS to: Fail randomly during downloads. Take forever to install even the smallest updates. Throw cryptic errors that only a full-time Autodesk support team could decipher (spoiler: they won’t). Once ODIS crashes—and it will—it leaves your installation in limbo. Do you reinstall? Pray to the Autodesk gods? Who knows! All I know is that ODIS is a masterclass in making admins hate their lives. The “Customer Experience” Using Autodesk Vault feels less like using software and more like being held hostage by outdated tools that Autodesk refuses to modernize. The cherry on top? Support that seems utterly uninterested in fixing any of these glaring issues. Bottom Line Autodesk Vault is the perfect solution if your goal is to: Waste time calling IT for unnecessary updates. Babysit ancient tools that don’t work as services. Burn productivity and money on a toolset that feels like it belongs in a museum. If you’re in the market for inefficiency, frustration, and tools designed to make your life harder, look no further! Autodesk Vault and its supporting cast (Desktop Connector, Job Processor, ODIS) have got you covered. Sincerely, A thoroughly disgruntled IT Admin

I worked with Autodesk since 2009. It WAS great program. I used Inventor and then thx to crazy prices I went for Autodesk Fusion 360. Unfortunatelly I ended to use it because of their agresive and scam tactics. I bought licence as usuall and during that time when I was using it they just stopped to provide statics analysis and wanted extra credits to pay for it. INCREDIBLE!! This is illegall. You buy some product with all its features and they just reconsider it and take it from you because they want more and more money. This has made the entire Autodesk company a very unreliable partner for me and I hope they come to their senses someday, or at least they will just stop to exist. See this topic on their forum to find out whole problem and that I am one from many: "Fusion 360 - Cloud solving will be the only option available for all simulation"

1 Stern ist einer zuviel! Ich arbeite seit Jahren mit AutoCAD (seit 1993 - Version R12). Damals dachte ich noch es sei super. Aber umso mehr Erfahrung man sammelt und dies auch mit anderen Produkten, merkt man erst wie mies es eigentlich ist. Es gibt heute noch Bugs die schon ewig (wirklich lang bekannt sind und die werden nicht repariert. Ne man belässt es dabei und nennt es Feature und verlangt noch mehr Geld. Was ich ganz schlimm finde ist das Autodesk nicht einmal eine gescheite Architekturbemassung hinbekommt. Es wäre wohl zu einfach bei den Bemassungseinstellungen einfach einstellen zu können das ab einer bestimmten Stelle die Zahl hochgestellt werden soll, abrunden kann man selbst einstellen oder wieviel Stellen angezeigt werden sollen auch.

Absolut schlechte Software! Ich benötige Autodesk Inventor für mein Studium, kann aber trotz gültiger Lizenz das Programm nicht nutzen. Erst wird die Lizenz nicht gefunden und nach erneuter Installation lässt sich das Programm nicht mehr öffnen und teilweise fängt der Bildschirm an zu flackern. Sowas ist mir noch nie passiert. Bei Problemen ist der Anbieter wenig hilfreich, es gibt keinen telefonischen Kundendienst, wenn man Glück hat chattet man mit einem/-r Mitarbeiter:in auf Englisch. Nicht einmal den einen Stern wert.