Auto Credit Express Reviews | Read Customer Reviews of autocreditexpress.net

Auto Credit Express Reviews | Read Customer Reviews of autocreditexpress.net

Auto Credit Express reviews

74 approved reviews, newest moderated first

Mikki D.
Jan 1, 2016
CPS Leads
Good, real-time applications
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Gmichael
Jan 1, 2016
good but returns!
Good company but pain in the rear when it comes to returns and their return. Policy
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Greg C.
Dec 31, 2015
Great Service !
Tim and others in ACE have great customer service. The leads have been coming from reliable sources and if there is ever an issue it is addressed and resolved immediately. 5 stars !
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Zach
Dec 30, 2015
Subprime leads
A little expensive for what they are, I wish they could subtlety put out a little money down is required or that payments of 200 per month are non existent... But I know that's impossible haha but in all seriousness, they need to make the leads easier to return.
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Ken M.
Dec 29, 2015
too many duplicate leads
All of the lead sources are basically the same and if you have been doing this for a while you understand that sub prime is sub prime and you aren't going to change that.
Response from Auto Credit ExpressDec 29, 2015
Ken, Thank you for the candid feedback, I would agree that number of duplicate leads amongst the different services seems high, each week we see around a 10% duplicate leads come in from our Pay Per Click campaigns, we end up dropping these leads on the floor. Last week our team of software engineers launched an industry leading enhancement to our deduplication algorithms to minimize these issues. I would also agree that subprime is subprime, in many cases it’s a matter of timing, take direct mail for example, if you mailed the same list 6 months in a row, some of the same people would respond more than once, but it’s likely that someone that saw your piece 5 times, finally has a need on the 6th time, responds, and buys a car. Due to state regulations, our Polk data does not reveal the name of the dealer where the lead purchased a car, but I do see that within the last 90 days near 25% of the leads we sent over to you bought a car somewhere. If you receive duplicate leads from us, please return those leads back to us within 5 days we will credit your account. I would of course disagree with you that “all lead sources are basically the same”, there is no other subprime lead provider that I know of that has as much skin in the game as Auto Credit Express, many just buy leads from marketing companies and sell leads to dealers. I will have your account manager reach out to you for more feedback, thanks again for being candid and the 3 star review. Best Regards, Dave LaLonde
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John D.
Jul 31, 2015
Outstanding service with the best ROI around
When ever I need something or advice on things they are very prompt in getting back to me. Powerful program that works. Our dept. started out selling 10-15 units a month before we started using ACE. In short order we grew the dept. to selling in excess of 100 units a month. I have tried mail, advertising, email campaigns and many other ways to generate leads and ACE is by far the best investment and best ROI that I have come across.
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Steve A.
Jul 31, 2015
Auto Credit Express Rocks
Norah and everyone at Auto Credit Express works very had to make sure any need is taken care of and go above and beyond to make sure we deliver as many cars as we can from the leads.
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Brandy V.
Jun 12, 2015
Very Energetic Company
We’ve been working with Dave & the ACE BDC for two months now, much more efficient than our last call center. They are Super helpful and reliable. Dave is Awesome, he does exactly what is expected and even more! I can't express how happy I am to be working with him. I promise you , you will not go wrong with "Auto Credit Express" ! I recommend this company to anyone.
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