As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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Greatest , fast and friendly, got the job done . And got us 3,000 more than original price
Response from Auto Claim SpecialistsFeb 20, 2018
Thank You Mrs. Vanderburg for taking time to issue us a review. We appreciate your business very much.
Sincerely,
Robert L. McDorman
TE
Thomas E.
Top Shelf Professionalism
Robert and James of Auto Claim Specialists were diligent, professional, responsive and persuasive in their successful advocacy to yield a total loss market value that was approximately 17% over the original offer from my insurance company. I was impressed with the rigor and professionalism of their analysis that supported their independent appraisal. I also appreciate the way they actively represented me in negotiations with the insurance company...this was a huge time and frustration-saver!. I also appreciate how they kept me apprised of the status of settlement, advising me along the way. Their fee was well worth it. I strongly recommend Auto Claim Specialists!
Response from Auto Claim SpecialistsFeb 14, 2018
Thank You Mr. Ellis for taking the time to issue us a review. We truly appreciate your kind words, and vote of confidence. The 17% increase in your settlement is in line with other similar claims on like vehicles such as yours we have handled across the United States. We are so thankful we could assist you Sir.
We truly hope you never need us again. However, if the unfortunate situation arises, please call.
Sincerely,
Robert L. McDorman
TP
Tim P.
Robert and James were fantastic …
Robert and James were fantastic advocates for me. My Maserati was declared a total loss and the insurance company initially gave me a low-ball offer. I contacted Robert and James who took the case forward and provided a valuation report that was significantly higher than the insurance company's offer. The insurance company then contacted me, and after reviewing the updated valuation, settled for an amount GREATER than even Robert and James had valued the car at! Showing the utmost in integrity, Robert only charged me fees based upon the difference between the original offer and the valuation that he had provided, leaving me with a significant amount of settlement money above that amount.
If you're looking for advocates who will tirelessly work for you with the highest levels of integrity, THIS is the company to call. Thanks Robert and James!!
Response from Auto Claim SpecialistsFeb 13, 2018
Thank You Mr. Purcell for issuing us the review of your experience with us. Our client satisfaction and trust in us is paramount. As a licensed Public Insurance Adjuster Agency we routinely, if not daily deal with complex insurance claim issues such as your Motor Vehicle Claim. It is always refreshing to see our clients being made whole for their loss.
We hope you never need us again. However if the unfortunate situation arises, please call us.
Sincerely,
Robert L. McDorman
MA
Mr. Allen V.
Robert McDorman and Vehicle Value Experts.
Robert did a great job in getting our claim for us. There were a lot of delays due to the hurricane coming through the area but he never let it go. He got us a very fair amount of money and did a great job negotiating with the insurance company. I would highly recommend his services to anybody who is in need of Help on filing a claim.
Response from Auto Claim SpecialistsFeb 7, 2018
Thank You for taking time to issue us a review. We are pleased your Inherent Diminished Value Claim turned out the way it did. We appreciate your support and belief in our company.
Sincerely,
Robert
MA
Mr. Alan M.
Honest folks
These people are what they say they are .Its had to find honest people in the insurance business but they do what they say .Thanks
Response from Auto Claim SpecialistsFeb 6, 2018
Thank You Mr. Moss for taking time to issue us a review. We really appreciate you taking time to do this. We try very hard to make sure each of are Clients are taken care of. I hope you never need us in the future. However if you do please call us.
Sincerely,
Robert L. McDorman
KM
Kay M.
Working with an auto insurance expert and professional
After a very successful outcome thanks to Robert McDorman and Vehicle Value Experts / Auto Claim Specialists, I wanted to read all of these testimonials before I wrote mine. So of course I learned more ways that this company can help you when dealing with auto insurance company issues. The first positive moment after tears of frustration and shock and then being pointed to Robert was hearing these words on the phone, "Don't worry. I can help you." So what's my story. I'm older and so is my car. I want to keep it as long as the maintenance costs continue to be low and keep collision coverage for as long as possible. From the Market Valuation Report that Robert told me to ask for, I learned that the insurance company intended to total the car with two of the three comps having a shocking 77,000 and 41,000 more miles than my car had! Also the dealership body shop that I trust and knows best how to repair this make of car has a long-standing policy of not repairing totaled vehicles. The settlement was increased by $2,700 thanks to Robert's very fast coordination and resolution with the appraisal umpire. That critical increase means that my car is not totaled legally under Texas law. Also thanks to Robert's presenting the dealership with these stats, it has agreed to repair my car, . To continue having collision coverage, I will have to change insurance companies, which I will do gladly. At the same time, I'm waiting for responsibility to be assigned to the other responsible party in the accident and for recovery of my deductible. That's a little tricky, but well worth it. For all of us I'm guessing, what hurts almost as much as seeing hard, cold cash slipping through our fingers is our naivete about an insurance system set up to deceive us basically. We think that insurance company scamming can't happen to us, and thanks to Robert and his company, it didn't. - Kay McManus
Response from Auto Claim SpecialistsFeb 5, 2018
Thank You Ms. McManus for taking time to issue us a review. We truly appreciate it. We are so Thankful we could help you get your vehicle repaired and returned to its OEM Pre-Wreck condition. As you saw at the end of the Claim, your Lexus should have never been deemed a Total Loss. The only reason Liberty Mutual deemed your Lexus a Total Loss is it was in their best financial-interest to do so. Most consumers don't believe their Insurance Company would deceive them, however we see it many times a day in our office. We wish you the best, and hope you never need us again. However if you do please call.
Sincerely,
Robert L. McDorman
MN
Mr. Nathan W.
Lowballed on my Toyota Tundra
When I came to Robert at Auto Claim Specialists I was stuck with my auto insurer. They had offered me an unfair settlement for my Tundra and wouldn't budge even after I had submitted several assessments showing they were lowballing me. They gave me the "take it or leave it" line and I was done. After calling Robert, who worked through the weekend on my claim, the insurance company has now settled for 29% higher than their original offer. Big thanks to Auto Claim Specialists for putting thousands of dollars of money back in my pocket!
Response from Auto Claim SpecialistsJan 30, 2018
Thank You Mr. Westover for taking time to issue us a review. It was good to work with someone in Michigan. We handle these type claims all across the United States. Your $6,461.06 Settlement Increase is in line with other clients from other States we have represented over the years. We truly hope you never need us again. However if the unfortunate arises please call us.
Sincerely,
Robert L. McDorman
CP
Chris P.
Awesome, 100% Recommended
Awesome, Incredible..No words to describe how great Robert and Auto Claim Specialists are. I was at my last leg with an insurance company that I knew was completely undervaluing my vehicle totaled in Hurricane Harvey. Thank goodness right before I had to take the insurance companies final offer, a neighbor told me of Auto Claim Specialists. I took the leap and called and BEST decision ever! No joke, secured thousands more than the final offer from my insurance company. Fair, Honest, Incredible! 100% recommended.
Response from Auto Claim SpecialistsJan 27, 2018
Thank You Mr. Pancheri for taking the time to issue us a review. We are so happy we where able to come to an amicable Settlement on your Total Loss Vehicle.
Sincerely,
Robert L. McDorman