As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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They did a great job in assisting me with my claim. Prompt service.
Response from Auto Claim SpecialistsMar 18, 2018
Thank You Ms. Rodriguez for taking time to issue us a review. We appreciate your business,
Sincerely,
Robert L. McDorman
TC
Tim C.
I am the Dealer Principal of Gabriel/Jordan Buick GMC
I am the Dealer Principal of Gabriel/Jordan Buick GMC in Kilgore, Texas. I have used and referred Robert McDorman of Auto Claim Specialists several times over the last two years. Each case has proven to be valuable to my business and customers.
In every case, Robert McDorman has represented our interests as if he owned our company. His pride and passion are unsurpassed among any of the Public Adjusters I have worked with. His results are incredible. And his knowledge of the industry is second to none.
I highly encourage you to use Robert McCorman with Auto Claim Specialists! He is the best!
Response from Auto Claim SpecialistsMar 15, 2018
Thank You Mr. Capps for taking time to issue us a review. We have enjoyed our many years of business together. We truly appreciate you calling on us to assist your Dealership with all of your Loaner Car Inherent Diminished Value Claims along with all other Motor Vehicle Insurance Claim issues the Dealership might have.
Sincerely,
Robert L. McDorman
DI
Diane
When I was referred to Robert Mc Dorman…
When I was referred to Robert Mc Dorman to review the evaluation of my vehicle, after it that was declared a loss, I had no idea if it would be worth my time or his. I had never experienced the work of a vehicle valuation expert! After all, I had not had many automobile accidents during my driving years. Having my insurance company declare my vehicle a total loss, put me into a tailspin. I needed to purchase another automobile after having surrendered my car that I had driven for 12 plus years and having just purchased a replacement vehicle, only to have it victim to an accident where I was hit. The driver who hit me, had no insurance and my insurance had to cover the cost of my loss and all that was associated with it.
Over the time that Robert and I worked together, I developed a great appreciation for the work he does. He is professional in every respect. It is without question that his research skills, knowledge of vehicles and the insurance laws are current and solid. With him guiding me through this process, I felt confident that the result would be fair, and it was!
I am deeply grateful to Robert for his unyielding patience with me and the process. I learned, when I wanted to give up on this process, he would not. This spoke volumes to me that he knew, that by staying the course, the result would be favorable. It was!
I will recommend Robert to anyone in need of a vehicle to be valued. It is without question he is tops in this field.
Diane R. Miles
Response from Auto Claim SpecialistsMar 13, 2018
Thank You Ms. Miles for taking the time to issue us a review. I am so thankful you took the time to call us an inquire as to, does my GAP insurance pay everything the 1st party carrier does not, before you accepted your primary carriers unrealistic settlement offer. As you see at the end of your claim the GAP was not needed, and you received several thousand dollars over your payoff by us holding the primary carrier accountable for what they owe, and you got a refund on your GAP policy. We have enjoyed working with you, and assisting you with your Motor Vehicle Claim. I hope you never need us again. However if the unfortunate happens, please call us.
Sincerely,
Robert L. McDorman
PS
p S.
Auto Claim specialists are exactly that…SPECIALISTS!
Auto Claim specialists are exactly that - SPECIALISTS! they know all the ins & outs and the also seem to know EVERYONE in the ins industry :) that is a BIG PLUS!!! it's a tramatic & stressful situation when you get into a wreck - let alone the difficulties you can run into (excuse the pun) with time & coordination. This group handles it all for you - start to finish.
Response from Auto Claim SpecialistsMar 7, 2018
Thank You Mr. Sanger for taking time to issue us a review. We have enjoyed working with you to resolved your two Inherent Diminished Value Claims, and finally your Total Loss Claim on your Mercedes. It is always refreshing to deal with and resolve a complex situation such as yours. We are so grateful for your kind words, and support.
Sincerely,
Robert L. McDorman
CC
Cheryl C.
Simply put...OUTSTANDING.
Robert was simply put... OUTSTANDING. He delivered one of the most amazing customer experiences one could receive. Holding my hand through tough times dealing with insurance not just legally but emotionally. It is with absolute confidence that I recommend putting your trust in his hands. There is no one that will care more about your best interest than Robert outside of your loved ones and no one that can do more for your financial needs at a time when you need someone with in depth legal knowledge on your side. In the end, he managed to get me $3k more than what the insurance company was going to settle me at within a matter of days. WELL WORTH EVERY PENNY.
Response from Auto Claim SpecialistsMar 4, 2018
Thank You Ms. Chin for taking time to issue us a review. I truly enjoyed working with you to resolve your Motor Vehicle Claim issue. We as well where pleased with the outcome. We hope you never need us in the future, however if you do please call on us. Thank You again.
Sincerely,
Robert L. McDorman
MM
Martin M.
Auto Claims Specialists for the win!
Auto Claims Specialists has been an integral tool in getting insurance companies to compensate auto claims correctly. We at Martin Motors and Chrisdan Capital are a high end second chance auto dealer and finance company, and have nothing but great things to say about this company. It’s a shame that insurance has gotten away with taking advantage of their customers for so long and unfairly forcing settlements down the throats of unsuspecting clients and finance companies. Auto Claims Specialists is here for our protection from these industry giants. We have used Auto Claims Specialists on multiple occasions and have been compensated an average increase of 30% per claim and most recently settled a claim for us with an increase of 127%. If this is not a stellar example of the importance of someone looking out for the proverbial little guy, I don’t know what is. Thank you for everything you have done and thank you for being there for Martin Motors and Chrisdan Capital. You guys will have our continued support and business indefinitely.
Response from Auto Claim SpecialistsMar 2, 2018
Thank You, Mr. Martin, for taking time to issue us a review. We cherish our relationship with Martin Motors and its loyal customers. We have had great success over the last seven years assisting Martin Motors, and their clients navigate thru their Total Loss claims. It is very rewarding for us here at Auto Claim Specialists when we can take a Total Loss Insurance Settlement like the one above where the original Settlement Offer was not even enough to payoff the existing loan and end up with a Final Settlement that not only pays off the existing loan but has enough left over for a Down Payment on a New Car. We have had the same results with other Finance Companies across the United States who utilize our service. They have experienced over 30% reduction in charge-offs as well as a 50% increase in new sales from Total Loss clients. We truly appreciate you trusting us with your most valuable asset, your customer. We look forward to working with you again soon.
Sincerely,
Robert L. McDorman
SF
Sommer F.
I am so thankful that I was referred to…
I am so thankful that I was referred to Auto Claim Specialists- Mr. Robert McDorman. My brand new, 2018 Jeep Cherokee was deemed a total loss by my insurance company and offered a settlement of $23,744.45. Robert was able to successfully settle the claim for $26,801.56! I'm so appreciative of their services and how smooth the process was. This was my first car accident so I was very unsure of the entire claims procedure, but Robert took the time to make sure I understood my rights and that I felt secure with my decision. I would definitely recommend Auto Claim Specialists! Thank you so much!!
Response from Auto Claim SpecialistsFeb 26, 2018
Good Morning Ms. Fua, Thank You for taking time to issue us a review. We are very Thankful the Collision Facility refereed you to us to assist you with your Motor Vehicle Claim. We hope you never need us in the future. However if the unfortunate arises, please call on us to help.
Sincerely,
Robert L. McDorman
MJ
Mrs. Julie S.
Great Experience
I am very grateful I was referred to Auto Claim Specialists. I worked with Robert McDorman and he was outstanding. Had I not contacted them my insurance company would have unfortunately totaled a Maserati that was absolutely repairable. Robert took the time to explain to me my rights, handled the claim, and walked me through the entire process. My Maserati is currently being restored properly back to OEM pre-wreck condition. I can't thank Auto Claims Specialists enough.
Response from Auto Claim SpecialistsFeb 26, 2018
Good Morning Mrs. Savage, Thank You so much for taking time to issue us a review. We appreciate you and your husband allowing us to help you resolve your sensitive Motor Vehicle Claim issue. It is unfortunate we see similar situations as yours almost every day where the insurance carrier makes an economic decision in their best interest to deem consumers repairable vehicle a Total Loss. Time and Time again we see such insurance carriers making these economic decisions in their best interest against the policy and state guidelines, at the demise of the innocent unknowing insured. I applaud you and your husband for the asking why, and researching your options and policy rights. The Collision Facility you chose to return your Maserati to its Pre-Wreck OEM condition will do you a magnificent job. We have enjoyed working with you and wish you and your family the best.
Sincerely,
Robert L. McDorman