AutoBidMasterAutoBidMaster is the industry-leading online auto auction marketplace. We connect you to thousands of independent third-party sellers in the largest vehicle auction inventory in the US & Canada. Save thousands on your next vehicle purchase!
AutoBidMaster (autobidmaster.com) has 358 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Rowena N.
I am a Lawyer who purchased a Range Rover from Autobidmaster.com. They stated the car was run and drive. That was not true. I also paid for transport and the transport fees were paid along with the cost of the car. The transport company then tried to extort me for fees prior to delivery. The car should have been delivered in Fort Lauderdale but yet EasyHaul called me from Miami. The purchase process was deceptive. Please be careful.
danest M.
This company, Autobidmaster, should be shut down because they are colded criminals bringing a bad name to the United States business image. I paid 7,000 USD for a car, and it’s a year plus, and I have seen the car I paid them for.
Samuel A.
STAY FAR FROM THESE ROUGUES. DONT MAKE A MISTAKE OF YOUR LIFE. TRUST ME!!!!!!! ALL THE RATINGS HERE, coincidentally ALL 5* I CAN SAY ARE ARRANGED AND FAKE. They normally go for your car and keep it for at least 100 days, charge you for storage, ask for more money from you to request for your car title they lost, stress up max so they can rip you bad. I paid 350 dollars for 350 days of storage! Your read it right 350 days. She knows am in Ghaha abroad so It finally took my lawyer to rescue my car from them. Their chief trickster is called Julia.
Response from AutoBidMasterSep 20, 2023
Hello Samuel, Thank you for your feedback. We are always open to any suggestions/discussion. We reviewed your account and see that your first vehicle was shipped a month after the order was placed. We agree that the second shipment was not so successful. Since the title for your vehicle was lost, it could not be exported outside the US. We provided a solution and covered the cost of the duplicate. The vehicle can be stored at the warehouse for free for 30 days, however, it was there for longer than expected since we did not receive the valid export documentation. In fact, the storage amount was discounted for almost 80% of the actual storage amount. Kindly advise how we can help you in this case. Best, AutoBidMaster Team
life from above and B.
They assured me that i can import car witch was actually considered as a scrap in my country. I realized later on that car cant be registered in my country and a risk a fine of 50.000 USD. But they didnt care and they charged my about 1600 usd for the cancellation fees. its a robbery, they are not taking any resposibility for what they are saying. Complete ZERO for me.
Response from AutoBidMasterSep 20, 2023
Hello, Thank you for your feedback. We are not able to locate your account under the provided email address/name. We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter that occurred. Our international team will be glad to help you with any of your request, which you can submit to our email [email protected]
Mike G.
as of 08/16/23.... They SUCK! They only accept Zelle, MoneyGram or bank wire transfer for payment. Zelle can't be used because their email address has been used too many times according to my bank (NFCU). MoneyGram has max transfer limits leaving wire transfer as the only way to pay. Payment has to be made in 24 hrs. So because I can't get them paid in time I have to decline the vehicle which cost $899...lol... ironically they'll accept credit card for that. Straight money hustle. Conversely, CoPart has at least 10+ ways to pay! Next time I'll use my general business license and purchase directly from CoPart!
Response from AutoBidMasterSep 20, 2023
Hello, Thank you for your feedback. We are not able to locate your account under the provided email address/name. We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter that occurred. Our international team will be glad to help you with any of your request, which you can submit to our email [email protected]
Watch O.
Read fine print! Know the fine print! Be forewarned! Using Auto Bid Master in a Copart Auction means you pay fee percentages from BOTH companies. Yes, it is in there. Unfortunately, thousands of people just expect more transparency than fine print. If you venture into a back alley at night that does not have a light is it your responsibility if you get mugged?
Response from AutoBidMasterJul 24, 2023
Thank you for sharing your feedback about using AutoBidMaster. We understand your concerns regarding the fee percentages and transparency. At AutoBidMaster, we strive to provide clear and transparent information to our users. We apologize if the fee percentages were not as apparent as they should have been. We will take this feedback into account and work on improving the clarity of our terms and conditions to ensure a better experience. If you have any specific concerns or questions about your experience with AutoBidMaster, please don't hesitate to reach out to our customer support team.
JJ
They're Shady and Deceptive. I signed up hoping to get an easy fixer clean title car. The car I won was listed as having a clean title and it had basically a parts only salvage title that is near impossible to be legal for the road. The services to pay for your auction is also shady as you have to go to a Moneygram location if it's over $2500. All of these red flags hit home as I was about to send money from a Walmart with no guarantee or where my money was going and without protections. They fool you because they take ordinary payment of credit cards for the deposit and membership fees. Their fees add up quick and they're also the type of business that sets you up for autorenewal of you "membership" fees a year later just @ $249 so your card doesn't flag it. The sales guy I talked to was a real snake oil salesman and tried to get me to go through with the purchase of an almost $10k paperweight that.
Response from AutoBidMasterJul 24, 2023
We're sorry to hear about your negative experience with our service. In AutoBidMaster we genuinely value feedback from our clients, even if it's negative, as it helps us improve and provide a better experience for everyone. Regarding the issue with the car's title, we understand how important it is for our users to have accurate information about the vehicles they bid on. We strive to provide accurate and detailed descriptions of all cars listed on our marketplace. Concerning the payment methods, we acknowledge that using Moneygram for amounts over $2500 might not be the most convenient option for some users. However, we are constantly evaluating and updating our payment methods to ensure a smooth and secure transaction process for all our users. We also apologize for any confusion regarding membership fees and autorenewal. Our aim is not to trap users with hidden fees, and we will take your feedback into account to ensure that our pricing policies are transparent and clearly communicated. As for the sales representative, we expect our team members to be professional and helpful at all times. We will investigate the matter internally and take appropriate actions to address any misconduct or behavior that does not align with our company values. Your feedback is essential to us, and we want to assure you that we take it seriously
Andrew H.
Please do not deal with this company. If you see a vehicle for sale and they allow you to register and bid, its likely that you cannot win the auction because you do not have a dealers license. They dont tell you this part until the end but they have already charged your visa/debit card. This is a great scam for them to charge your cards then have you dispute it and them refuse.
Response from AutoBidMasterJul 31, 2023
We're sorry to hear about your negative experience with our company. We deeply value all feedback, both positive and negative, as it helps us identify areas where we can improve our services. First and foremost, we sincerely apologize for any inconvenience caused during the auction process. Our aim is to provide a transparent and fair platform for all our users. AutoBidMaster offers public access to over 300,000 auto auction vehicles without the need of a dealer license. Regarding the issue of charges on your Visa/debit card, we assure you that it is not our intention to engage in any kind of fraudulent activity. Our billing process is designed to be accurate and transparent. If there was any discrepancy or misunderstanding related to the charges, we encourage you to reach out to our customer support team immediately. We are committed to resolving any payment-related issues promptly and fairly. Please know that we take your concerns seriously, and we will use this feedback to make necessary improvements to our communication and transparency. We apologize for the inconvenience and thank you for bringing this to our attention.