Gerald
Bad company, bad practices, bad service.
I've just been charged a $900 relist fee on a $1200 vehicle I couldn't by because they added so many fees after the auction. The total came to more than twice the cars price. I was given 3 days to wire the money over a weekend when banks are closed (they only except wire transfers, zelle, which has a money limit, and MoneyGram, also with a limit) Then after I asked them a few times to cancel the sale, I get emailed a $50 storage fee.The auction is misleading when it tells you what the total cost will be. I should have been suspicious when I noticed so many cars that were "sold at auction" kept ending up back for sale again. I would love to see what percentage of their profit comes from small-print fees and bogus charges. Honestly, I should have gone to CoPart directly (its where the cars are from anyway) and either by a clear titled vehicle, or pick from a reputable broker they have listed. Avoid this broker like COVID.
