Auto Accessories GarageReviews of autoaccessoriesgarage.com

We are moving and wanted to protect the catalytic converter on the 1999 Rav4. Their part said UNIVERSAL on it so we bought it and took it to a mechanic to install. The mechanic informed us they couldn't install the CatClamp bc the clearance was too low. So we tried to return the part. The company said in the fine print was, "clearance is customer responsibility." OK, but also they knowingly labeled it "universal" so there's that. They emailed a shipping label, but we reiterated we are moving and the printer is packed already. We wanted a pick-up, or short of that, a label mailed. The CSR said they couldn't do that. But he said if we emailed the receipt from the USPS they would refund our return shipping. They charged a 15% "restocking fee" and did not honor the USPS receipt. So only purchase from this company if you want to pay more than $75 for a lot of phone calls and hassle, but no viable part for your car.

Our landlord raised the rent. So did all other landlords in Arizona. So... We had to move halfway across the country. But did we want our catalytic converter stolen on the way? No. So we bought the Cat Clamp from Auto Accessories Garage. It said "universal". We brought it to the mechanic who said it doesn't work on Toyota Rav4. So I went to return it they wanted me to print a ups label. I couldn't. Printer is packed up. So the guy on the phone said if I went to usps, they'd refund shipping fee as a courtesy. Long story short they never did. And said the fine print tells consumers there must be a 3 inch clearance on the vehicle. How the heck would I know that about my car? It says UNIVERSAL. Why would I think it wouldn't fit? And why not just honor your promises?

BUYER BEWARE OF AUTO ACCESSORIES GARAGE. There are a lot of reputable auto parts websites to purchase from – don’t choose autoaccessoriesgarage.com! We had a very disappointing, and expensive, experience. We purchased from auto accessories garage.com a set of maxliner floor mats that were supposedly custom fit for our suv. Front and back floor mats and rear cargo mat = about $245 total cost. They were a poor fit – the cargo mat particularly poor with nearly a depth 4 inches short. The design and quality were also poor. All 4 raised sides of the cargo mat curled over at the top of the raised edge. The material was cheap and thin. So the curled over top of the raised edge, was supposed to be (I guess) a finished edge, but instead it was not uniform and cheesy. And, with a 2 inch raised edge even at the hatch opening, it was awkward to load and unload items over that 2 inch raided edge sticking up. The floor mats were no better. The fronts had a 1/4 inch gap on the door side that would allow debris down between the mat and the door jam. Rear mats where long making them pucker where it went over the hump in the middle. We decided to return due to poor quality, design, and fit especially for the $245!. I contacted Autoaccessoriesgarage.com for return information. I received an email about their return policy – yes you can return in 30 days – but BUYER BEWARE. They charged me $96 to return the two boxes of mats and $36 restocking fee – for these pieces of junk. Guess I should have went with weathertech mats for $100 more. I called customer service at Auto accessories garage. They said there was nothing they could do about the charges, policy is policy. I would strongly discourage anybody from making a purchase from unless you're 110% positive you won't be returning. I hope this helps the next person. Buyer beware.