AUTO-VOX Technology CO., LtdReviews of auto-vox.com

Do not buy from these scammers took my money now won't refund me or answer my numerous messages steer clear of this company

I was looking for a second connector cable to use the camera on a caravan and a trailer. Kaja from the support team in China was very friendly and helpful. She organized the shipment and explained the process. The camera works great. I use it permanently on my caravan, not only for pulling back.

If I could give these people 10 stars I would.....I don't usually write reviews, but I must in this case! I had some trouble at first. These folks walked me through and even sent replacement equipment. Awesome!! Very good quality....clear, easy to install...I am real happy with my purchase and extremely happy with the customer service!! THANK YOU!! John B.

I purchased the solar wireless reversing camera 8 months ago and it was brilliant. Then all of a sudden the battery failed and wouldn't charge up. Contacted seller and Vicky sent me a new camera free of charge and now it works fine again.

I purchased the TW1 wireless backup camera some time ago. After the install was completed the camera and corresponding monitor functioned flawlessly until recently. The camera is mounted on a pickup truck. My preference is to back into spaces versus pulling straight in, therefore I use the camera a lot. I also installed the accompanying solar panel which does a good job of keeping the unit charged. Unfortunately, the battery suddenly died and would no longer hold a charge. I contacted customer service explaining what happened. After confirming that my attempts to re-charge were valid Auto-Vox agreed to replace the camera free-of-charge. A couple of days later I had my new camera. I charged, installed and tested the new unit which works. I would recommend this product to a friend.

An amazing company. Had a problem with DAB radio interference after fitting V5 dashcam. Customer services were so helpful and supplied replacement part by return. They even followed up to make sure everything was now OK. Now works perfectly and is an excellent product. I highly recommend this company.

Great customer service! I purchased a dashcam from Auto-Vox and the product is fantastic. However, I ran into issues with installation. The customer service rep was quick to ship out the proper mounting bracket at no charge. After receiving the proper bracket, I realized my vehicle had a different style fuse attachment than what was provided. Again, the customer service quickly sent out the proper attachment at not charge. The rep, Kaya, followed up with me a few times to verify that I received the parts and that the installation went well. I highly recommend products from this company!

The product is wonderful, but the thing that has won my loyalty is the customer service -- absolutely, unbelievably wonderful. When my third purchase stopped working, I thought there was no recourse, but decided to try Customer Service. This kind, patient person named GiGi offered several suggestions (that didn't help), and then offered to send me the newest model, gratis. She did, and when it came, I installed it in minutes. Worked perfectly on first try. It is pre-paired, which is a great improvement. Thank you, GiGi, and thank you AutoVox!