Authorize.NetReviews of authorize.net

Too bad I can't leave 0 or negative ratings. 1 star isn't even deserved. Outdated fraud detection. We received a few charge-backs (due to the outdated fraud detection) and the notices were sent to us via standard mail. We received them less than 24 hours before a response was due. Fast forward a few weeks and they closed our merchant account. OK fine. We've been meaning to move away from Authorize.net anyways. HOWEVER, we received an order at 8am and confirmation from Authorize.net stating the payment was approved. 9 hours later, at 5pm, we were informed our account has been closed. 2 hours after that we received an e-mail stating the settlement of the transaction at 8am failed. We fulfill orders the same day they are received. Essentially, we shipped the products out but didn't receive payment due to unacceptable and negligent errors on Authorize.net's end. We own a portfolio of online businesses and have worked with many payment gateways both currently and in the past. This was our first and absolutely our last experience with authorize.net. Avoid doing business with this company.

very very poor if i say no customer service i have 2 transcation which i want to report and there is no way to do, so i had to call bank and ask for chargeback. you better go fish instead of prentending to be professional.

I mean, they are one of the worst card organization next to 2checkout. Whoever writes these policies is on drugs. They favor cryptocurrencies more than real funds. Ugly organization out there!

We had to change our companies credit card because of authorize.net. We implemented a payment gateway solution from them for testing. After discusssing this with authorize.net they reassured as many times that for testing there are no costs. Without our notice they just turned on the service to live mode after a few days, which we never asked. We also never signed any documents for this and were only registering for the test. When we tried to cancel this they started to message back and forth always waiting a couple days before replying. In the end they charged us several hundred USD for services we never subscribed nor registered for. To come to a solution we had to call costly call centers in the UK. They also knew that this was all only on a test project and not a single transaction was made. However, in the end they basically just "stole" money. This is one of the most criminal companies I came around in the last 20 years. Highly recommend any business owners to stay away as basically everything you do will turn into trouble. When I asked other startups they all experienced the same rip-off methods and get lured in with simply test something while within 24-48hrs they already turn everything live without notice.

I was notified of the approval of an account with Authorize.net. The account would not be active unless I switch the Authorize.Net account to live mode. Which I have never done. It says it's in test mode. Not only that but my merchant account approval is still pending, so I can't really use the account anyways. So I have been sneakily charged for two months on a service I have never activated, that I can't even use, even if I wanted to. When I called to complain, they closed the account and only reimbursed me partially. What a scam. How is this even legal?

They don't cancel your account and continue to charge you $25 per month forever. I have called, chatted, and emailed with them 3 times now, this is my third time they told me it's canceled. I don't trust them at all. I wouldn't be surprised if I saw another $25 charge next month. STAY AWAY FROM AUTHORIZE.NET!

It is simply impossible to contact support. Very unattentive.

I was asked to use the site from someone who claimed being a lawyer and wanting to buy my site using crypto-currency, everything seemed suspicious, so I just checked your comments, thank you for your help. This was the email I received: Ok. To proceed further you need to send us the law compliance certificate for Saudi Arabia. Only you as the owner can order the certification. It's a common way of doing domain business in Japan and Korea. This is a well known domain certification service in Japan and Korea. They are owned by a large payment processor and provide certificates in English and Japanese/Korean languages. It's important for our clients and their banks. My client borrows part of the funds in his bank to buy the domain and the bank requires an independent valuation certificate of the domain name (appraisal). The certification agency must also provide a copy in his native language upon request to be accepted by my client and his bank. I talked to the buyer and he confirmed his intentions so there is no risk for you. You can be sure he will buy after you order the certification. I worked with him before. He is a reliable buyer. The buyer guarantees to pay you the price I mentioned earlier. Please submit your domain for certification at "authorizedotnet" They provide a copy of the certificate in Japanese/Korean. This is the authorized certification agency. They also provide full money back guarantee. It guarantees us a smooth transaction and no risk of loosing money for you. There is no risk for you to pay the fee. If you don't sell they will give the full refund. It's the only risk free way for you and my buyer to proceed. There are only two scenarios for you: 1. You order the certificate. It's accepted by the buyer's bank and you get your money. 2. You order the certificate. In case the certificate is not accepted by the bank or the sale fails by another reason, you can easily get a refund. The recommended agency provides full refund if you don't sell your domain within 2 weeks. Based on my experience there is no chance for this scenario. If you order the certificate at a proper agency it will be accepted by the escrow service.