AutelpilotReviews of autelpilot.com

While they were great for recreational use and professional use it was awesome. But now they are like DJI and abandoning there people and going government on us. So its very hard to get service or the ability to call someone when you need help. I hope things change because I really enjoy flying my Autel Evo Lite Plus. Us customer pilots should get more love from the brand. We actually enjoy what we do. Before all of this drone stuff from the power that be. It was great being a pilot and getting help and services and firmware updates and etc. I really hope we get one more firmware update before they kick us to the curve for good in the US.

Had trouble at first but got everthing figured out

So far the service has been good. My Evo Lite was damaged in shipment and returned before I received it. Email to Autel have been answered promptly and courteously. I’m awaiting the replacement with excitement.

The ability to control the drone and all the features it has are amazing. I thought I'd be satisfied just for recreational use, but I'm now planning on getting my commercial license and taking full advantage of what this drone can do. Thanks Autel!

I ordered the wrong item and they worked with me to cancel before shipping and issued a prompt refund.

I need for the drone to be able to fly an automated mission and be able to do it in video mode. That is not available yet. I fly game surveys for up to 10 hrs a night and have to do it free hand. It is not fun! Being able to it with an automated flight path would greatly help. Please consider updating the software to allow this.

The drone I purchased (Autel Evo Lite+) has outperformed my expectations as a stable flier with great features and camera quality. I am giving 4/5 stars because I have had two occasions where the UAS has disconnected video feed from the remote viewer. It is only the video feed, as I can still control and land the UAS, but it requires a restart to reconnect video.