Ben B.
I still have not received my ring and…
I still have not received my ring and email responses have been extremely sparse.
Response from Aurous Fine JewelryAug 6, 2026
Thank you for your feedback. We sincerely apologize for the delay and understand how frustrating it must have been to wait for such an important purchase. Unfortunately, your shipment was impacted by unexpected severe weather conditions, which caused flight delays and affected the delivery schedule. While these circumstances were beyond our control, we understand the inconvenience it caused. We're glad to see that your ring has now been successfully delivered, and we truly hope it met your expectations. We appreciate your patience and understanding throughout the process. Thank you for choosing Aurous Fine Jewelry. Your support means a great deal to us, and we hope to have the opportunity to serve you again in the future.