Auraglow WhiteningReviews of auraglow.com

I ordered this teeth whitening product after reviewing other teeth whitening products. The reviews were very positive online so I decided to order one. Well pleased with the results of the product. Very simple to use in your own home after brushing your teeth for the last time of each day. Would definitely recommend this product to others.

Product worked once! Customer support non existent- stay away!

Customer service went above and beyond to make things right with my order. We discussed my issue on Monday and I received replacement by Friday. I thank you for the quick response. I also appreciate that you gave me the opportunity to try another one of your products and look forward to that experience. I will definitely purchase from Auraglow again in the future.

So I received the Auraglow Whitening Kit and was eager to try it. Unfortunately, the unit would not shut off after my first use (which did whiten my teeth a bit). I contacted the company and they immediately suggested ways to fix this issue. When that did not work, they sent me another kit - no questions asked. They were incredibly responsive and sorry that this was happening. I can't say enough good things about their customer service!

I had an issue with the mouth tray and it was resolved the same day so emailed customer service. I would highly recommend this company.

I initially had a frustrating experience with the AuraGlow battery powered LED whitening light. After some time, the device began making a loud buzzing noise, and a bit of research revealed that many other customers had experienced the same issue, clearly pointing to a potential product defect. When I first contacted customer support, I was disappointed by their response. They informed me the product had been discontinued and only offered a 30% discount on a new kit, which didn’t feel like a fair solution for a faulty product. However, I want to give credit where it’s due. About two months later, AuraGlow’s customer service reached out again and really turned things around. They sent me a brand new model (this one rechargeable instead of battery powered), along with a free whitening pen as a thank you for my patience. I truly appreciate the follow up and their effort to make things right. In the end, while my experience started off on the wrong foot, I’m grateful for the resolution and the upgraded product. It’s good to see that they do care about customer satisfaction, even if it took some time. Just make sure you’re aware of warranty or support policies before purchasing.

I have recently been supported by Dale from AuraGlow. His Customer Service is outstanding, professional, responsive and so pleasant. It’s rare to receive this level of service anymore. I will continue to use AuraGlow knowing that the company cares about its customers.

Great customer service! I’ve used the whitener three days now and have noticed a difference. Looking forward to the final results!