AuraReviews of auraframes.com

Isiah was very knowledgeable and friendly. Great work!

Nirvan was friendly, polite, and quick. He diagnosed the problem right away and corrected it.

I appreciate the advice to work through the problem. They shipped out the cord, and when that didn’t work they offered to replace the item. Very fast service too. Thank you so much

Our frame had stopped working and I contacted them and I was immediately sent out a new power cord which sort of fixed the problem except we had to do a hard reset and lost all of our pictures, but again they came to the rescue and put them all back for us. We are so grateful for all the help and professionalism. We would recommend you to everyone we know. Thank you again 💓 oh yes the name of the person who assisted us was Nirvan so grateful 🙏

The Aura Frame is a fantastic product and I had a problem that it stopped working. The support team at Aura immediately sent me a new electric cord and now it works great. If your looking for a great digital picture frame I recommend this company's product.

Isaiah was excellent - a clear communicator, quick responses, and a great problem solver. Grateful for his help!

Great support form the initial contact until the issue was finally resolved. Initial diagnosis was a bad power supply, replacement was sent out, but did not resolve the issues. Made contact again and replacement (new) frame was sent out immediately and finally resolved the issue.

I was amazed at the quick diagnosis of the problem and the quick delivery of the defective part. Everything works amazingly after replacing that part. Thank you for the great service!