Meet Aura, the world’s smartest picture frame. Aura is an easy and beautiful solution to unlocking memories from your phone. Download the free app, connect your frame to WiFi, and watch as the frame displays the best photos of the people you love.
Aura (auraframes.com) has 228 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
Showing 192 reviews with 5 stars · Clear filters
STAMPS/JEFFREY M.
I have to say the Aura team was amazing at setting up our new frame when our older one had an issue. Absolute A+ service to recover our photos we thought would have to be reloaded. Aura is great.
IH
When the frame wouldn't turn on Aura (Faustine) solved the issue completely, quickly and without any fuss.
SueA
I received an almost immediate response from Aura customer service representative, Rey to my inquiry about my frame not working after a power surge. The advice was clear and easy to follow. Within two minutes my Aura frame was up and running and all my photos were restored.
Craig
These days it's a little surprising when you get great customer service. That is exactly what I received from Aura regarding the issue we had with our frame. They responded quickly and the problem was resolved.
Charles O.
Superior product.
Kathryn G.
Prompt and efficient. A pleasure to work with. Will certainly recommend Aura to friends and family. Katie Gunter
Jane
Aura Frames just exceeded our expectations in customer service. Our photo frame stopped working and after trying all the troubleshooting options, we called Aura and they said they would send us a new power cord for free. It arrived and that was the issue and now we have our Aura Frame working again! It's also the best photo frame we have had and we tried several of them!
Karen K.
I encountered an issue with my Aura frame, as it ceased to function and wouldn't turn on. Despite trying various troubleshooting steps, including those recommended on the website, I was unable to resolve the problem. I then contacted Aura, and they promptly investigated the matter and sent me a replacement frame.