A Different Gold IRA Experience: Education, Transparency, SupportSince 2012, Augusta has helped thousands understand gold IRAs and ask better questions to choose the right gold and silver provider. With salaried educators. No commission. Straightforward pricing. And account lifetime support. For more information, request your free gold ira guide at Augustapreciousmetals.com. For assistance, contact our customer care team at [email protected]. With Augusta, investors explore precious metals comfortably and confidently. Clear facts. Straight answers. Red carpet service. Augusta has earned 5,000+ 5-star ratings across trusted review platforms, plus recognition from: Money Magazine: “Best Overall Gold IRA Company,” 2022–2026 Investopedia: “Most Transparent,” 2022–2026 Better Business Bureau: A+ rating, outstanding record Business Consumer Alliance: AAA rating, trusted reputation Trustlink: 5/5 stars Google My Business: 4.9/5 stars ConsumerAffairs: 4.8/5 stars During Augusta’s signature one-on-one web conferences, people learn about precious metals before they decide. And the company assists with product selection and 95% of custodial and storage paperwork. At Augusta, transparency means: Straightforward precious metals pricing Streamlined account setup Detailed explanations Clear communication Account lifetime supportMany come to Augusta after speaking with other gold IRA companies. Augusta helps them understand the facts and explains how some use unfair tactics: “Free silver” that isn’t free. High-cost endorsements that elevate pricing. High-pressure sales. Hidden costs.Augusta is different, with salaried educators who earn no commission—so they have no incentive to push what people don’t need. And every customer pays zero fees for up to 10 years.Ask about Augusta’s 100% satisfaction, buyback, and 7-day price guarantees. For more information, request a guide. Website: Augustapreciousmetals.com Support: [email protected]
Augusta Precious Metals (augustapreciousmetals.com) has 328 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
augustapreciousmetals.com
Website
augustapreciousmetals.com
Category
Investments & Wealth
Location
Casper, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Your mission of education was of great service to me and my heir's legacy ! You have provided me with a great pathway to making informed choices, as a total "newbie", comfortably & easily in a short amount of time. I thank you greatly !!
Response from Augusta Precious MetalsJun 9, 2026
Roy, we love this -- Augusta Precious Metals is built around education, so precious metals investors like you (especially newbies) can make informed choices for retirement. Thanks so much for letting us know the experience was comfortable and easy.
Sincerely,
The Augusta Customer Care Team
JO
John
They treated my dignity and respect…
They treated me with dignity and respect from the very beginning. Fully trust them with my finances.
Response from Augusta Precious MetalsJun 4, 2026
John, that is very meaningful--thanks so much for sharing it. You've touched on something that means a lot to Augusta Precious Metals: treating our customers with dignity and respect. We know we have to earn that trust, and we look forward to assisting you.
Sincerely,
The Augusta Customer Care Team
DD
Doug D.
Excellent Presentation
The presentation I viewed today was very informative and professional. It answered all my questions, and I'm now very interested in opening an account. The firm is not commissioned based which is a real plus for me. I'm glad I was able to take part in the presentation; I really learned a lot.
Response from Augusta Precious MetalsJun 3, 2026
We appreciate your taking time to share this and calling out our no-commission policy. We believe Augusta Precious Metals customers deserve to get thorough gold and silver IRA information without feeling pressured into a retirement investment they don't need. Thank you, Doug.
Sincerely,
The Augusta Customer Care Team
RC
RC C.
Great experience !
Great experience, with an exceptionally knowledgeable team of professionals!
I’ll be back soon 🔜!!!
Response from Augusta Precious MetalsJun 3, 2026
RC, thank you. This is great to hear. Augusta Precious Metals is built for the very thing you pointed out: providing the long-term support of precious metals professionals who help customers make confident retirement decisions. See you soon to help you move forward.
Sincerely,
The Augusta Customer Care Team
AC
Anne Carline R.
Clear information
Clear information. Comparatives to 4 other top companies, showing the differences. Transparent.
Response from Augusta Precious MetalsJun 3, 2026
Anne, thank you for pointing this out. Transparent information and real comparisons can make it much easier to see the differences between gold IRA companies. Augusta Precious Metals believes retirement investors deserve that kind of straightforward information before making a decision.
Sincerely,
The Augusta Customer Care Team
SA
Samuel
The staff were excellent in their…
The staff were excellent in their response to questions. The presentation was thorough and well thought out. They are excellent at what they do. I felt well informed.
Response from Augusta Precious MetalsMay 26, 2026
Hi, Samuel. Good to hear -- at Augusta Precious Metals we do put a lot of thought into responsive answers, because we know it's important to you to get solid information before making precious metals decisions for retirement. We appreciate your kind review.
Sincerely,
The Augusta Customer Care Team
DY
Dylan
Excellent customer service and strong educational support
Very personalized and high quality education session, strong customer service, professional support every step of the way.
Response from Augusta Precious MetalsMay 22, 2026
Dylan, thank you so much for your kind review. Augusta Precious Metals is hyper focused on top service and education for investors who seek gold and silver support for their retirement. We are here to help.
Sincerely,
The Augusta Customer Care Team.
SO
Sarai O.
My Experience with Augusta Precious Metals
In February 2026, I began a 21-day series of zoom meetings, emails and telephone calls with Augusta Precious Metals (APM). I signed an agreement with APM and liquidated assets and transferred funds from my IRA brokerage account to their recommended Trust company, for the stated purpose of buying precious metals. For reasons detailed below, I did not consummate the purchase with APM, but ultimately brought from a reputable, trustworthy dealer.
APM states that their spread on all products is 5%. Prior to the pre-purchase call, I stated my plan to diversify with both gold and silver bullion, non-fractional, specifically Gold American Eagles, Canadian Maple Gold and Canadian Maple Leaf Silver bars and coins.
The representative repeatedly stated that my goal should be to pay the most amount of money for the least amount of coins, in order to keep the melt value/ custodial valuation low for tax reporting purposes. Incidentally, I never indicated any interest in a large-scale taxable event. However, the topic of a Roth IRA conversion became a central point/ and driver of the presentation/ and subsequent recommendation.
His undue emphasis on tax consequences gave the distinct impression that he was a tax expert. Giving tax advice without proper credentials can lead to serious legal implications.
The call continued with the representative insisting on selling me a non-diversified, 100% silver assortment of coins, in fractional increments, (such as ½ ounce, 1 ¼ ounce), coins which I had never heard of. I later learned that these coins were exclusive to APM. APM maintains full control of the supply and demand of these metals. Outside of APM, these coins are not marketable.
When the spot price for one ounce of silver was $98.88, APM was charging $157.85 for ½ ounce ($315.70/ ounce) of their exclusively-minted Silver Royal Canadian Mint Soaring Eagles, reflecting a premium over spot of 219%. APM’s buyback claim, under this scheme makes a mockery of the customer.
Lastly: The pre-purchase call with APM took place in mid-March, when the spot price of silver was approximately $85.00, (rather than $98.88), the APM representative, did not bother to change his presentation slide, (which he said was designed for me), but which was dated January 22, 2026.
