Audiogon IncReviews of audiogon.com

Referred to audiogon by a reliable dealer to find values on used audiophile equipment. The site asked for addl $5 to connect me with an expert (happy to do) then ushered me through an elaborate and lengthy process, to unknowingly arrive at JustAnswer that connected me to a 10 yr old who knew much less than I about the price of gum —much less b& w Woofers. Then I noticed the site had just charged me $65 and an ongoing monthly subscription, me mistakenly having agreed to obtain info under the auspices of audiogon “experts.” To their credit after must bashing from me, JA customer service agreed (?) to refund the $65 and cancel my monthly contract. We shall see. These are possibly two of the biggest scam vendors hiding under legitimately-vetted businesses out there. The customer service assistant child (16 years?) was bethrottled that I would wish to pass up a finger-tip opportunity to obtain wisdom about all wonders of the known world for $65 a month. My loss.

AVOID DOING BUSINESS WITH Audiogon! Audiogon led me directly into a scam and has completely refused to take responsibility or even engage in a meaningful discussion to help resolve the issue. Despite providing clear evidence of fraudulent activity, their support team has been unresponsive and dismissive. The platform offers little to no protection for buyers or sellers against scammers, leaving users vulnerable and frustrated. Overall, the lack of accountability and poor customer service make this a highly unreliable site. I strongly advise others to avoid doing business on Audiogon.

I’ve now been hit with TWO separate scammers through their platform—one who tried to steal my banking info and another that popped up right after, left sitting on my message board for anyone to see. I had to go through the headache of changing my banking information because of this, and the company’s response? Flippant, dismissive, and completely useless. They’ve done nothing to protect me or other legitimate sellers. Allowing repeat scams to slide through makes them just as unreliable as the scammers themselves. I’m done with them, canceling my account, and sharing this so others know what kind of risk they’re walking into.

My receiver has been up there for almost two weeks and not a single bite. Absolute joke.

Don't do business with this company. Once they get your credit card info they'll just keep charging it until you shut them off at the card company. There's a reason they don't have a phone listed. Then they would have to talk to all the disgruntled customers.

Can't be trusted. I was the high-bidder for a headphone auction on Audiogon for which the seller cancelled at the very last second. This seemed suspicious to me, so I sent a contact to Audiogon asking for an explanation. In response, they emailed the seller asking for an explanation. The seller gave some spiel about being called out of town suddenly as to why they cancelled the auction. Audiogon's response to the seller: "Perhaps you can message the buyer when you are able to re-list the item." Wow. This was my first experience with Audiogon. This is also my last experience with them. I guess I got off light, since I didn't lose anything but time. But my time is valuable, and not to be wasted. I doubt this would have happened on ebay.

When I decided to sell an item on Audiogon, I had never done that - I'm a normal guy, not a retailer - and I screwed up and selected to pay fees up front. I wasn't being careful enough and didn't understand the options all that well. I listed the item for sale and received a couple offers, none of which was close to what I needed. The item never sold and I asked customer service - Tammy - if they would consider refunding some or all of my $700 listing fee since the item wasn't selling and I was having second thoughts about selling it at all now. I received absolutely no empathy, just questions like "Why did you list it if you weren't sure about selling?" She said she would not refund me any money. All she could offer is to re-list the item. Now, I am out $700 (!) -- not a small amount of money. I have a credit with Audiogon that I will never, ever use - I don't sell equipment like this very often, i.e. never. I've since asked to speak with a different manager and no one has responded. They are much better at taking your money than responding to requests for assistance. This is a warning to potential users - be very careful when selecting a fee option because if you screw up like I did, customer service will not help you and you could be out $700 just to list an item for two months. That's pretty good money for no work, Audiogon.

The most greedy web ever . Charges by every post and keeps changing every month . Must be someone don’t know what to do with a lot of money to post on it .