Andrew G.
Mixed results
The customer service was ok, It was a little slow though. They did end up sending me the replacements for the two that showed up broken when I opened the package. It took a week to get them to agree to send them but they were just verifying the pieces weren't broken due to any fault of my own. The issue lies in the fitment. The tail section on my 06 CBR 600 RR was and inch and a half too short. No heating, twisting, stretching can bridge that high of a gap. Maybe other people have gotten lucky with after market stuff but I wont be using this company again. The original ship estimate was dead wrong (it took 4 months for my package to show up to my door) and parts were broken and didn't fit. I ended up using a different tail and paint matching it to the one I was sent. Overall mid experience.

