atticus.ioReviews of atticus.io

Handled my issue promptly and thoroughly....on a Saturday nonetheless!!! Thank you Lyle!🙏🏾 I love this company.

Good product, helps organize chapters and make formatting easy. Customer service is quick and helpful.

Any time I need Atticus, I find someone from their help desk who is very helpful and patient. They explain to me in clear wordings what I need to do. Each and every time they have the right solution for me, so I can continue to work on my documents stress free. I never hesitate to contact someone from Atticus, because I know they will help me out in no time!

Atticus is top-notch. I have never had any glitches, and I've formatted at least 30 books. I love it! It's easy to learn, easy to use, and easy to get help, should you need it. Their customer service is terrific. They even help when the issue is Amazon's fault -- thinking of great workarounds. I highly recommend Atticus and its customer service.

This is, quite possibly, the worst platform experience I have ever had. It's slow and constantly freezes or glitches, so be ready to do a lot of waiting and ctrl+shift+R to hard reload the page. Like, every single time I logged in, before I even did anything, I had to hard refresh because I would log in and the screen would just go white. The program cannot handle images; you'll have more luck adding images to a Microsoft Word document than adding them to a project on Atticus (and given how Word handles image insertion, that's saying something). Constant pop-up windows that have no scroll bar, so you have to tab through to the bottom button, and heaven forbid you hit it one too many times and have to start over. They have multiple settings set to sliders with no option to just type a size in, so good luck picking a rounded number of anything; you'll either have .99 or 1.01 unless you sit there and move the slider back and forth until you get it right. Incorrect measurements; for example Atticus showed my info page all fitting on one 'page' on an Kindle Fire, but when I used Amazon's tool to preview the ebook on a Kindle fire, it was on two pages. This also explains why, when I first submitted my manuscript for print back in 2024, Amazon told me my margins were incorrect despite me using Atticus to set them to exactly what Amazon required. At the time, I thought it was Amazon's fault, but now I know better. I occasionally get updates from them saying things like, 'We introduce a dark mode!' and I half wanted to send a message to them saying, "How about you make it so your website functions and THEN start working on aesthetics?" I'm sure this review seems harsh, maybe unreasonably so, but I literally cannot think of a single feature on this website I liked. I used Framemaker for my last book, and I will be using it for all my books going forward. If I could get my money back from Atticus, I would, but it's been way too long now.

Atticus listens to its customers and does an excellent job with customer service through email. I found some of the tool a little baffling to use at times but received great instructions/help from their customer service, which seems to be available around the clock, 7 days a week. They're also nice and don't get insulted easily. (Sometimes my frustration leaks through to my email questions and they are very polite in response!) The tutorials are well-crafted, as well. I think it's worth the price and have recommended to other authors who want to prepare their own books for self-publishing.

I can't even tell you how much time Atticus has saved me in formatting my books. It's all done for you. You "set it and forget it". That alone is worth every penny you pay. Add to that all the options you have and how easy it is to navigate, I would rate it with ten stars if I could. Added bonus ... their tutorial videos are the best, and their customer service is top of the heap. Can't recommend Atticus enough.

I am so glad I found Atticus a year or so ago. It is an excellent application for both the new or seasoned author. Highly recommend!