Ambrose
Teach me how to lie.
I was trying to work with this company for a good 3 months trying to get something out of them after I had paid for my factory unlock. They have been the biggest nuisance to me in the past months. I paid for the unlock on the 30th of December and exchanged email about when the completion date will be. They delayed the time of the unlock and finally on the 24th of January they got back to me saying the unlock had failed and they would give me a refund. They replied to me 7 times before the 19th of February saying that they are getting the refund to me asap. On the 19th however they had stalled long enough for the Paypal refund feature to no longer be available and they resubmitted my IMEI without concerning me about it (earlier in one of their refund messages they had said they will get me the refund and tell me when it is possible to submit again). So they played and argument of terms and services with me but the argument always seemed to drop the conversation after I pulled out the "lying for a month" card being in the terms and services. They have just been a pain to work with. I have finally got my phone unlocked on the 17th of March but 3 months doesn't cut it for me and when they lie about a refund for a month it just adds to the disgust. REPLY: Don't back down now. You delayed everything 3 months. This is your trophy come stand up and take it! P.S. Thank you for you reply but I have been talking to that exact email for 3 months and I have quite had enough of your terrible customer service. I know nothing is going to happen if I do that, you are just trying to cover up your mess. I'm sure if you really want to do something to get your dignity back you can come to me. You should know what my email is as we have had a long chat over the past months to get to know each other. If you do get back to me and actually act professionally about everything I will delete this review.
Response from ATT iPhone UnlockMar 20, 2014
Sorry, but you are not our confirmed purchaser so it seems that you apply to some other company. If you are sure that you used our service please provide your IMEI and order ID contacting us here: [email protected] and we will do our best to help you.

