Atria Senior LivingReviews of atriaseniorliving.com

Facility has poor leadership and unprofessional supervisors. Medication management and care management is severely lacking

Hi all, parent attended Atria Arbour Lake Calgary. This is an expensive place. Food is good, generally staff is very good with few exceptions. Staff turnover is very high and often there is insufficient staff. If Laundry machine breaks down it will take 3 months to get it fixed. If there is a flood Atria will not accept any accountability nor responsibility nor take corrective measures. Go to for senior staff is to blame residents. Getting needed assistance from staff , receipts etc. can take months. Expect regular rent increases even if a better unit is renting for less. I do not recommend.

Buyer Beware!!! Atria North Point is a decent place for a loved one to stay, until your loved one's needs change. Then the monster comes out! Do not fool yourself. Atria is a for-profit business. The institution only cares about two things: profitability and compliance. Imagine your parent residing in one of these facilities--interacting with fellow residents, enjoying amenities, going on day trips, and living life to the best of their ability. Now, picture a day when they don't feel well and end up in the hospital, only to receive a terminal illness diagnosis. The facility, under the guise of "patient care," may choose to involuntarily discharge them, disrupting their familiar surroundings and support network. Imagine the added stress when you discover that your parent is being involuntarily discharged from their current facility. The reason? They no longer fit the facility's ideal resident profile, and their care has become an unacceptable cost. While there are valid instances where this approach is necessary--such as when a patient requires specialized care beyond the facility's capabilities--there's a darker side to this practice. Facility administrators often cite a lack of staff or resources as the rationale behind these decisions. They claim they want what's best for your parent by directing you to find a "more appropriate" type of care elsewhere. They use the guise of "concern for the patient" to maintain profitability and regulatory ratings. Atria North Point has recently pulled this stunt on our loved one. Before you decide to live at this facility specifically, or any adult-care facility in general, be sure to ask under what situations this occurs. Get them to give you specific criteria that takes your loved one from a profitable asset to a profit-losing burden. Thank you for reading! Best of luck to you and your family! Mark