Atom Tickets is movie-going for the 21st century. Find the perfect movie & showtimes, buy your tickets, select seats, & order concessions all online, today!
Atom Tickets (atomtickets.com) has 139 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Events & Venues · Culver City, California
Excellent
Events & Venues · Culver City, California
Excellent
Events & Venues · Los Alamitos, California
Excellent
Events & Venues · woodland hills, California
Excellent
139 approved reviews, newest moderated first
Jon H.
Do not use them. They run a scam. And try not to refund you within 5 mins of purchase when ya realized ya mis locked. SCAM COMPANY. Calling the bank for full refund.
Response from Atom TicketsApr 2, 2026
Hello Jon, I'm sorry to hear you're experiencing difficulties using our app. We would be happy to assist you with this. Please, reach out to us at [email protected] with 19830118 in the subject line and we can investigate further. Thank you!
Woodrow C.
Updated 4/11/2026 I am updating my review to bump from 3 stars to 5. My reason is that I discovered the requested e-mails to get my tickets not reaching me is likely due to my verizon.net e-mail. I had already checked SPAM folder and for any blocked senders in my mail config, and since none, I concluded it was the Atom Tickets e-mail process. I used Atom again in the past week and again tried sending tickets to my regular e-mail address, and it again did not reach me. This time I tried a second request and used an e-mail address on my own hosted server where I control ALL of the mail server functions. The e-mail to that address came almost instantly. I used Atom again today, this time doing one request to each e-mail address, and only the one to my address on my own server arrived. I have no idea why my regular provider is losing or blocking Atom e-mails, but my workaround will be to use the alternate address. I will resume using Atom Tickets for all of my movie ticket purchases. Original Review =========== The service makes it easy and seamless to purchase tickets, select reserved seating and even add concessions items, but the last two uses have resulted in a hassle getting an e-mailed ticket to print out and take to the theater. Whether manually requested by me with the 'button', or re-sent by multiple service reps, they never arrive. Support says just bring the receipt e-mail to the theater, but the workers never know what to do with that and it takes waiting for a manager to use the receipt to create a ticket their ticket takers can scan. That hassle negates any convenience of the on-line purchase. When it happened I was going to switch ticket services, but gave them another try today with same result. I think they have been fine in the past, but with these last two experiences, I think I am going elsewhere in the future.
Response from Atom TicketsMar 31, 2026
Hi there, thank you so much for the update and for giving us another try! We're glad you were able to identify the email issue and find a workaround, we know how frustrating that can be. It's great to hear everything else has been working smoothly, and we truly appreciate your support. Enjoy the movies 🍿
Dale G.
They have great promo's and if there is ever an issue support is super helpful. They are quick to respond and the app/site are easy to navigate.
Response from Atom TicketsMar 26, 2026
Hello Dale, Thank you so much for your kindness! We hope we can continue earning your trust. See you at the movies!
Rico
Received a straightforward answer from the chat rep.
Response from Atom TicketsMar 25, 2026
Hi Rico. Thank you for your feedback! We're glad our support team could provide you with a clear and straightforward answer. If you need anything else, we're always here to help. See you at the movies! 🎬
Christopher
Easy to buy tickets great customer service
Response from Atom TicketsMar 21, 2026
Hello Christopher, Thank you so much, we really appreciate your comment and hope to continue helping you in the future. See you at the movies!
Devis H.
The issue wasn’t fixed
Response from Atom TicketsMar 20, 2026
Hello Devis, I'm sorry to hear you're experiencing difficulties using our app. We would be happy to assist you with this. Please, reach out to us at [email protected] with 19634257 in the subject line and we can investigate further. Thank you!
C
Quick response and execellent customer service.
Response from Atom TicketsMar 3, 2026
Hi C, Thank you for your kind comment :D See you at the movies!
Zenah N.
They are always professional and attentive.
Response from Atom TicketsFeb 25, 2026
Hello Zenah, It's always a pleasure helping guests like you :) See you at the movies!