Roman O.
Bad customer service
Bad customer service
Atom Tickets is movie-going for the 21st century. Find the perfect movie & showtimes, buy your tickets, select seats, & order concessions all online, today!
Atom Tickets (atomtickets.com) has 139 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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139 approved reviews, newest moderated first
Roman O.
Bad customer service
Randy
Love atom. Always a great experience.
Ronda
I am very pleased with the fast response time and with the resolution for my concern. Customer service was very fast and supportive!
DoTheyHaveAPoC
I had issues with the order. I tried to contact using chat or email without response.
Faith K.
Alexandre was quick and to the point with my issue. Thank you!
Jacob P.
Help me get a credit when they really didn’t have to awesome customer service thanks again
Response from Atom TicketsApr 11, 2026
Hi Jacob, thank you for your kind feedback! We're glad we could help, feel free to reach out anytime. See you at the movies!
Emily A.
The support I received today was amazing. You guys are quick and very helpful and I’m so glad to have this app.
Response from Atom TicketsApr 8, 2026
Hi Emily! We're glad we could give you the quality of care you deserve :) See you at the movies!
Molly
This is the second time my ATOM gift card did not work at my local movie theater. They do take ATOM there, but for whatever reason, the gift card number....never been used(!) was invalid and I missed my movie altogether. Another gift card number/code has been sent...let's hope this one works. Very dissapointed w/ATOM.
Response from Atom TicketsApr 2, 2026
Hello Molly, I'm sorry to hear you're experiencing difficulties using our app. We'd like to give you a compensation due to the inconvenience. Please, reach out to us at [email protected] with 19837210 in the subject line, so we can locate your account and apply a $5 credit to it. Thank you!