AtomPark SoftwareWide range of email marketing software including email extractor, bulk email sender, email harvester, email verifier, list manager and other mass email software.
AtomPark Software (atompark.com) has 133 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Internet & Software · Alexandria, Virginia
Excellent
Internet & Software · Alexandria, Virginia
Excellent
Internet & Software · Richmond, Virginia
Excellent
Internet & Software · Charlottesville, Virginia
Excellent
133 approved reviews, newest moderated first
No A.
The software are great, but avoid the SMS (doesn’t work - wasted our money!!!; the refund policy is a joke/spam)
Response from AtomPark SoftwareApr 24, 2020
We are sorry that you've faced with difficulties using our sms service, please email us to - [email protected] and specify your account details, so our support team will check your issue and assist you
Виктор
С этого сайта приходят скрытые СМС не понятно от кого и идут угрозы буду жаловаться в полицию СМС ПРИШЛО СЕГОДНЯ 06 О1 2020 ГОДА В 9 07
Response from AtomPark SoftwareJan 8, 2020
Виктор, здравствуйте. Мы приносим извинения, что с вами произошла такая ситуация, будем рады помочь разобраться в этой проблеме, пожалуйста, обратитесь в нашу техническую поддержку. Напишите на почту — [email protected] и укажите свой номер телефона, на который пришло смс и прикрепите скриншот смс сообщения — мы проверим что не так.
Mohamed K.
They used to be good but now they are ripping customers off. I purchased a lifetime license for Atomic Email Hunter (August 2014) the software is working very poorly and require re-registration. Customer Service told me you expired your trials registering the software, you would rather purchase a new license with 40% discount. Will never recommend Atompark to anyone anymore.
Response from AtomPark SoftwareSep 25, 2019
License (registration key) is good for lifetime but free upgrades are available for one year period. If you do not want to update, you can continue to use the version you've paid for. You can find this information at our website: https://www.massmailsoftware.com/discounts/#upgrade
Anthony S.
poor customer service software can not take emails from a site that had over 2000 emails. customer services are poor at best
Response from AtomPark SoftwareSep 6, 2019
We are sorry that you've faced difficulties with using our software. Kindly contact our customer support via email [email protected] and specify the website you want to collect from and your order id for further assistance.
Gio D.
Pack of greedy thieves. Bought this garbage software from these scammers. It has never worked properly. There is no customer service unless you are in the process of purchasing. Nothing but problems. The search filters do not work. If you use them, you get maybe 5 emails, then sometimes it will work and give you emails from everywhere, bar the country you want. I tried to talk to them on Facebook Messenger. All you get with 24 hours between replies is a question!! Never an answer to your question. I can't use any other words, they are scammers and smart arses. To top it off the thieves shut you out of the software you have paid for, with an upgrade fee dearer than the original price. There is no mention that there is a time limit when you are purchasing. In other words, you lose what you paid for. They hold you to ransom. Avoid these subhumans like the plague. AVOID AVOID AVOID!!!! if you want to waste time and money and suffer grief purchase their useless software. P.s when contacted them about this upgrade crap for $80.00 or I don't get to use the software anymore. And I did ask them politely by email, they blocked me. Pass this on to everyone. Don't let anyone get robbed by these Scammers. THEY DO NOT DESERVE YOUR BUSINESS>
Response from AtomPark SoftwareSep 6, 2019
We are sorry that you've faced difficulties with using our software. please email us directly to [email protected] and we will check your case in more details. If there is bug or smth doesn't work as designed, you may return the program withtin 30 days after the purchase. Here you can check the details of our refund policy http://www.massmailsoftware.com/buy/refund.php
Dmitry V.
МОШЕННИКИ!!!! Смс не доходят, деньги возвращать отказываются.
Response from AtomPark SoftwareSep 4, 2019
Просьба связаться с нашей службой технической поддержки по почте [email protected] и мы выясним что пошло не так. Если сообщения не были доставлены, возможно были отклонены операторами, нужно более подробно рассмотреть проблему.
Even R.
Кошмарная компания. Служба поддержки , отправляет нах. Имя поменять нельзя, надо собрать куча бумажем чтобы написать имя своей компании в рассылки. Смс не доходят ни в самой дешевой рассылке ни в самой дорогой. Просто выкинутые деньги и время. Ни в коем случае не пользуйтесь.
Response from AtomPark SoftwareSep 4, 2019
Мы сожалеем, что вы получили негативный опыт использования нашего сервиса. На данный момент действительно регистрация имен отправителя занимает некоторое время и для этого нужно предоставить информацию запрашиваемую в личном кабинете,это правила мобильных операторов РФ, и мы не можем повлиять на это с нашей стороны. Если смс не была доставлена по прямому каналу с зарегистрированным именем отправителя, это значит что ваш текст был отклонен мобильными операторами,по какой-то причине. Для более детальной консультации, обратитесь, пожалуйста, в службу технической поддержки по почте [email protected]
JW
Large scam pretending to be email hunter, but ukrainian scam that will bill your card after signup for annuals!
Response from AtomPark SoftwareFeb 12, 2019
We are sorry that you've faced with some issues. Kindly contact our technical support team and we will assist you [email protected]