AtomPark SoftwareWide range of email marketing software including email extractor, bulk email sender, email harvester, email verifier, list manager and other mass email software.
AtomPark Software (atompark.com) has 133 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Internet & Software · Alexandria, Virginia
Excellent
Internet & Software · Alexandria, Virginia
Excellent
Internet & Software · Richmond, Virginia
Excellent
Internet & Software · Charlottesville, Virginia
Excellent
Showing 6 reviews with 2 stars · Clear filters
Pete
Although I bought a license, I can only install it on 1 device! So when I need to travel and use my laptop I cannot use it, seriously?! I sent a couple of emails to customer support recently. Result: Zero replies.
Brad F.
They appear to be a great company for large clients, but if you’re a small or medium business, they do not have time for you.
Exclusive C.
Their products are good but their customer service is awful, I ask to get the key i purchase in the past, and even though they publish it's a one time payment they ask you to "renew and upgrade to a better version", when I told them I dont want too, I'm happy with the old version, "suddenly" my key was exceeded the activations allowed. To calrify, I have only one laptop i use for few months now. I did activated once on my old pc but they said I activated it more than the limit allows and if I want more I need to pay. Personally I believe they deactivate keys for people. So that people have to buy more and more, most people don't argue I believe so they pay. Anyway to me it smells like a fraud and I will not buy from theme ever again.
Response from AtomPark SoftwareSep 7, 2021
Hello! Please email us to [email protected] and specify your account details, so our support team will check your issue and assist you
Ettienne van S.
A really good product that can do it all when it comes to email marketing. Takes some time setting up, but once it's up and running, no other tool comes close to the power Atomic Email Studio has. Great all-round email marketing tool, just not too stable anymore in 2023 I'm afraid.
Виктор
С этого сайта приходят скрытые СМС не понятно от кого и идут угрозы буду жаловаться в полицию СМС ПРИШЛО СЕГОДНЯ 06 О1 2020 ГОДА В 9 07
Response from AtomPark SoftwareJan 8, 2020
Виктор, здравствуйте. Мы приносим извинения, что с вами произошла такая ситуация, будем рады помочь разобраться в этой проблеме, пожалуйста, обратитесь в нашу техническую поддержку. Напишите на почту — [email protected] и укажите свой номер телефона, на который пришло смс и прикрепите скриншот смс сообщения — мы проверим что не так.
Deal Of The Day P.
Worked decently until 2 days ago when their tracking stopped working. I keep contacting the customer support and yesterday they told me the error is on their side, but today, they acted like everything works fine on their end, asking me what's the error I receive. When I mentioned I have the same error from yesterday and they were supposed to fix this in a few hours, I stopped receiving any replies even though they state they offer 24/7 support. I have to provide full report to my clients about the mailing but I can't show anything while the tracking system is off. This was a huge setback to my business so I can't help but give them a bad review.
Response from AtomPark SoftwareAug 20, 2018
Hello, We are sorry that you've faced with difficulties this weekend. At the moment the issue is resolved and Atomic email Tracker works normally. Kindly contact our technical support for more information.