AtomPark SoftwareReviews of atompark.com

Very good software and very good customer service!

Good quality software - does what it says it will do, and has outstanding 24/7 customer service.

Ordered Atomc Mail Hunter and paid 74 euros for it. Avangate charged my card and I have never received the product from Atom Park. Write a few complaints but my issue stayed unresolved till this very day. Softly organized scam scheme between those two companies.

I can be brief about them; Practical products, good prices, quick to respond customer service. That's how I like to see it.

Пытался отправить смс по непрямому каналу, по цене 0,4р. Сообщение отправил одно, тестовое. Оно, конечно же, не дошло. На вопрос "почему?" получен ответ от техподдержки, мол, мы не гарантируем доставку писем, отправленных через непрямой канал. Зато деньги за недоставленные сообщения взимаются гарантированно. Все мои попытки доказать этому, на мой взгляд, сброду, что они нарушают законодательство РФ, так как взимают плату за неоказанную услугу, не увенчались успехом. Нет, так нет. Я начал требовать возврат денежных средств, оставшихся на моем балансе, так как далее сотрудничать с ними не было смысла - кому интересно платить за недоставленные (а может, и вовсе неотправленные, кто знает, отчет то они дают недостоверный)? Тут началось самое интересное. Прошу обратить внимание, я требую возврата не потраченных средств, а тех, что остались на балансе. Требую я этого уже месяц, хотя изначально получил письмо от них, мол, заявка рассматривается две недели, после одобрения заявки бухгалтерия возвращает деньги на третий день. За этот месяц они ДВАЖДЫ одобрили мою заявку, а денег как были на балансе, так там и висят. Не переживайте, говорят они мне, мы обязательно отправим. В общем, по моему сугубо субъективному мнению, сборище жуликов.

This company is terrible when you purchase software that does not work. They provide a refund form for requesting a refund but once you fill that in they will simply keep asking you more and more questions as to what is wrong with the software to avoid refunding you. So far they asked me in one email, what is the version number, then 2 days later they asked me to specify why I wanted a refund even though I had already explained to them the issue with the software in the very first email/form I filled in. Then 4 days later after responding to them with all details they ask me what module I am using. Basically they use allot of stall tactics to try not to give you your money back even when the software genuinely does not work. I believe many reviews about how good the software is are FAKE. It freezes all the time, it does not save the data and sometimes it won't export any data. If you buy their software and it does not work they will not refund you even though they provide a refund form in the members area lol, total joke of a company. I have had to start a chargeback to get my money back into my bank. The CEO Konstantyn Makarov says he constantly thinks of ways to make this company better, well here is an idea, how about you start refunding genuine customers when they request a refund within the 30 day refund time limit.

I have been using the finder and sender software for some time now. The new sender version is great, even better, but it has a slight problem while trying to save only emails in txt. I suggest you insert anther option: %EMAIL> Some attendants need more training, once it is clear they do not know the system that well. Chenton was the one who gave me the best and excellent service. Excellent Professional.

I liked the product