ATNReviews of atncorp.com

Great scope and great customer service. Faris Oran made my warranty repair super easy. Highly recommend their products.

Oliver Vallero, customer service representative, has been very responsive and helpful for all my inquiries and issues as a first time purchaser of an ATN IR scope. Oliver and the rest of the customer service staff has a "tough row to hoe". I say this based on my observations over the past month or so. Specific observations include: a lot of people are new to the IR and Thermal technologies so there is a ramp up time to get used to them; the software for the scopes does have occasional bugs; the quality control from the manufacturing is less than perfect; the operators manuals appear to be written by people that do not have a strong command of the written English language nor do they have intimate familiarity with the product being written about. All of these observations taken together make it really tough on the customer service reps and I think Oliver is doing as great a job as he possilbly can given these circumstances. I hope ATN is taking good care of their customer service reps and is working to resolve the product and documentation shortcomings.

ATN Customer Service is superb. It is great to know the company stands behind their products. Faris Oran did an exceptional job when I had an issue with my ATN Thor 4 and the process was seamless. I will definitely be doing future business with ATN.

I have an ATN Thor 4 Thermal and could not be more pleased with how well this scope has performed. But recently I needed to get some extra parts for my Thor so I contacted customer support. They responded the next business day and immediately took care of everything I needed. They were very quick and easy to deal with. Ms. Milen was the rep that helped me and she did a great job.

Farris Oran was great to deal with on repairs

My 4th scope with ATN, 2 thermals and 2 IR. Great, user-friendly products, great customer service. I would highly recommend their products for all your thermal or IR needs, especially first-time users.

Faris over there at ATN has been a delight to work with whenever I have questions on my scope. I recently had a small issue with my ATN X-Sight 4k Pro 5x-20x that requires a little more than I was willing to deal with after 3 years. Faris got me hooked up in no time flat. ATN's customer service is the best in the industry with guys like Faris on board!

Fairs at ATN provided me with exceptional customer service! The product is second to none and the customer service experience with Faris couldn't have been better!