Dennis R.
Keeps me informed
Keeps me informed. Whenever I call there was always someone available to answer my questions and they were very informed
Atlas Debt Relief is listed under Credit & Debt Services.
Atlas Debt Relief (atlasdebtrelief.com) has 333 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing333 approved reviews, newest moderated first
Dennis R.
Keeps me informed. Whenever I call there was always someone available to answer my questions and they were very informed
Linda P.
It took forever to get to the point that you are paying my bills but now that has started I feel better.
J-Me C.
I joined their Debt Settlement program not really knowing what to expect. This was around perhaps September 2023. I just started making the monthly deposits into the account to let it rack up amounts large enough to start settling any accounts possible. First thing in the New Year of 2024, they already message me, notifying me that they successfully reached an agreement with one of my creditors that I owe thousands of dollars on a balance I couldn't afford to pay down due to high interest. Not only did it get settled for hundreds of dollars less, but they were able to come up with agreement with said creditor where the balance didn't have to be paid all in one go, but in 6 payments. I imagine that slows down the reduction of my balance so that it can stay high enough to settle more accounts. This was honestly a really great start to my new year and I'm looking forward to seeing the rest work out. One thing I would suggest for Atlas is to provide statements as well as email receipts regarding each monthly deposit being made so it's easier to keep track of how much the savings account has. Maybe a separate page for the balance listing all the deposit activity would be great! Keep up the great work! :D
SBT
There is not clear communication. Frustrating that I am always having to ask for clarification. Takes a long time to get responses and they are vague. This is not the experience I was expecting.
Response from Atlas Debt ReliefJan 13, 2024
Dear SBT, We are sorry to hear about any poor experience. We would like to have one of our escalated team members review your account and contact you. Unfortunately, with the information provided, we cannot locate your account. Would you be willing to share your email address, phone number, or Client ID associated with your account? Thank you. Atlas Debt Relief
Tong T.
Bill is really reliable. He helped me every possible way to create the account. Thank you
Arlene D.
Yes Itsniceto see where My money goes Everbody who I contack is very healpful and kind
Blanche F.
Alex was very patient, informative and so kind.
Alain V.
I started this with excellent credit and now my credit is very poor. They’ve collected about 5 or 6 grand from me so far and have supposedly paid a $600 debt though I’ve seen no evidence of that yet. Also my agent Roy stopped returning my calls months ago. You can’t possibly expect anything more than the lowest score possible under those circumstances.
Response from Atlas Debt ReliefJan 13, 2024
Dear Alain, Thank you for taking the time to share your experience with us. We apologize for any negative experiences you've had with our service. We will address your concerns and strive to make things right. We have assigned one of our escalated team members to review your account and reach out. We will be in contact soon. Sincerely, Atlas Debt Relief