Atlas Debt ReliefReviews of atlasdebtrelief.com

Disappointed in the service communication. Started off good with communicating, but you didn’t communicate with the companies that we were dealing with Citibank sold my accounts and you never responded when I contacted you about it then the new company that bought those accounts added it to my credit report so it looks like I took out more loans and all of this is because of your poor communication

Wrong phone number. Very hard to get a hold of ATLAS DEBT Relief

It takes too long to get the loans approved and the company should have the funds available for the negotiations and not rely on the customer to pay into the account before Atlas negotiates.

The time line was spot on. Very accurate. However, the amount of my money wasn't. After paying you approximately 2464.00 before the settlement was reached, I am now paying 309.46 AND an additional 100.00 per month which has put a great deal of hardship on me. I was told at the time of my original agreement that the 308.00 would be the most, maybe even a little less. That will be 5455.00 to Chase and 4264.00 to you

Customer service used to be great but in the past few months I can’t get any kind of response, I’ve sat on hold for hours multiple times only to just give up, no one ever answered, I tried to chat with a robot and it said to call, I got an email that said to call for a time-sensitive matter and I tried emailing still no response. I was late processing paperwork for a litigation because of this. Terrible service as of late.

I feel that in the beginning, It was not explained very clearly how long it would be until you started working with my creditors. It wasn't until after I signed the documents, that further timelines were explained to me.

Too hard to speak to someone and took way too long to settle. Only one has settled in almost a year.

Need more improvement Need quicker results on my case and all creditors are still calling me and bugging me