Atlas Coffee ClubReviews of atlascoffeeclub.com

About twice as expensive as comparable products in the store. They over promise and under deliver. 1 bag does not make 30 cups of coffee, it makes 15-18 at best, and that's a standard pour. The product isn't any better than can be found at the store, it just comes in nice packaging with an information card.

I only got half of my order. I signed up for the buy on get one free bag just like my roommate but I only got 1 bag this month when she received both of hers just a few days earlier than me. Kinda sad because its not going to last as long as I had planned and I ordered the logo intentionally because it is a good deal.

I repeatedly contacted Atlas Coffee Club by email to cancel my subscription and stop future coffee shipments. I wasn't even asking for a refund—only that my account be closed. Although I received emails confirming my cancellation request and an apology, I continued receiving automated payment notices. The website did not allow me to cancel the subscription myself, so I had to rely on customer service. Despite my repeated requests and Atlas's confirmation that my account would be closed, my card was later charged, and another shipment of coffee was sent. Based on my experience, canceling this subscription was much more difficult than expected. Consider this before signing up.  At first coffee was delicious, in many ways, it lost its taste.

I received my first shipment, it was from El Salvador. It is excellent coffee. So I upped my next shipment expecting coffee from a different place, but it was the same coffee. The advertising makes it seem as if you will get coffee From around the world. So far not true.

I received a 12 month subscription as a gift. I have been a bold coffee drinker my entire life. The first shipment included bold, medium and mild bags. The bold was fantastic, the medium less than great. I contacted customer service to see if future shipments could only include the bold variety. The answer was no. Does Atlas expect to change my coffee drinking habit by offering strengths i have no interest in? Not impressed!!

The coffee is fantastic. It ships quickly, but customer support NEVER responds. First instance: I noticed when I submitted my first order, I was charged, refunded, and then charged again a different (lower) amount. I reached out for clarification that I never received. The second instance: I noticed that the coffee price went from $8 a bag and ~$17 with shipping to $22 for ONE bag of Twelve ounce coffee. When I reached out to understand the price change, I did not receive a response. Incredibly disappointed because my dad and I have love trying these coffees and they have truly been tasty, but the lack of customer support and being overcharged without notice or explanation has been off putting.

Ordered coffee to be shipped to alaska and delivery date is 3 weeks. Totally unacceptable. I get shipments from lower 48 all the time in about a week to 10 days. Shipments from China get here faster than 3 weeks. Hopefully the coffee will be worth the wait. I canceled my subscription due to long wait time. Thanks

Their entire business is package delivery. They promised a specific delivery date but ended up delivering it 5 days early and ruining a gift surprise. Don't sell things as holiday gifts or promise a specific date if you're just going to do whatever you want with the order.