Atlas Coffee ClubReviews of atlascoffeeclub.com

The last 2 times of my son received his 4 bags of coffee they weren’t fresh. Dusty and dry. I will not be reordering this gift subscription again

Second time same situation theses people just play games. They reached back to me about a review i left said they wanted to work it out and to reach out to them so I did, now they want to avoid me and blow me off. I don't understand first they steal my money and then flat out deny to make it right after they offered to. Beware this company is a scam, crooks, and liars. It's a shame they are that desperate to sell a bag of coffee

The coffee wasn’t as good as another brand I was trying. I was surprised when I got another delivery. I did not see any details that by purchasing 1 bag, it is signing up for repeat deliveries. I tried to return the ones sent and they wouldn’t accept any return after the 1st purchase. I wasn’t able to cancel my subscription online, but didn’t have any issues when I called. Taste and hassle were not worth it to me.

Atlas prominently advertises a 30-Day Money-Back Guarantee. What wasn’t clear when I subscribed was that, according to Atlas, it applies only to the first order. My first coffee was acceptable. The second had an overpowering black-tea taste, like old Lipton, and I couldn’t drink it. I asked for a refund within 30 days. Atlas refused and kept offering a replacement I didn’t want. Had the “first order only” limitation been made equally clear upfront, I would not have subscribed. Update on Sept 24: I requested a refund and am willing to return the coffee with a prepaid return label. I will not pay return shipping.

A rip off for over priced coffee that doesn’t even taste good. Customer service sucks and doesn’t care.

I really liked the idea behind Atlas Coffee Club, and I understand that specialty coffee costs more. But $23 for one bag was already expensive, and increasing the price by 13.7% to about $26 per bag was the point where I decided to cancel. What made it more frustrating was that I tried to follow the online cancellation instructions, but the cancellation options they referenced were not showing in my account, so I had to contact support instead. I enjoyed the concept, but at nearly $30 for a single bag of coffee, the value just isn’t there for me anymore.

It sounded like coffee I would like for my Keurig. Unfortunately, the coffee was bitter and not good tasting. I tried to return it but the fine print made it not worth the effort. Live and learn as they say!

Incredibly deceptive marketing practices. To get new customers they promise great deals and then charge you differently. Their website currently says "$17 - "price per shipment"! Buy on the second shipment they charged me $36.95. When I asked Customer Service why, their response: "The mention of 35% off is in comparison to buying a 6oz half bag option!" Completely misleading and downright fraudulent. My first shipment I thought the coffee was terrible, so it was a quick "cancel subscription!" from me. Disappointing.