Lewis C.
Poor customer service
AUB took over Sandy Spring Bank where we had a business account, personal checking, savings, and CD's. We did not receive our August statement from Sandy Spring and have been trying for two weeks now to get the statement from AUB. The statements are still not on-line and agents have promised to email them to me but they have not been received. Unfortunately, this seems to be typical when a large bank takes over a smaller one, service goes down the tube.



