customer
The absolute worst airport I have ever…
The absolute worst airport I have ever traveled through out over 43 airports world wide. Inefficient lines, loud and abusive people managing the long lines, and a layout that is often a mystery.
Hartsfield–Jackson Atlanta International Airport, also known as Atlanta Airport, Hartsfield, or Hartsfield–Jackson, is the primary international airport serving Atlanta, Georgia.
Hartsfield-Jackson Atlanta International Airport (atl.com) has 68 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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The absolute worst airport I have ever traveled through out over 43 airports world wide. Inefficient lines, loud and abusive people managing the long lines, and a layout that is often a mystery.
Jason S.
This airport is one of the worst in the country. Rude staff. The airport is just filthy all the time. Fly out of anywhere else.
Antionette L.
The longest TSA line with the rudest TSA agents ever. One actually made an announcement and said," If you get in my line and your passport photo is not open before I will kick you out PERIODT", those were there exact words" because we were irritating her as it should be a quick process. If you have not traveled to an airport with the same type of system, how would one know???? It would be more professional to intermittently provide a courtesy announcement of how the system works. I believe they get paid to direct and advise. Atlanta Airport is an embarrassment.
Danielle T.
Totally horrible. I mean the airport is nice and decent but the TSA when it comes to checking luggage is honestly outrageous. I packed a full bottle of hair oil (along with other hair oils and body oils) and along with pills to help my digestion. After my flight from Hartsfield-Jackson airport to Dallas, Texas, I arrive at my hotel and check my suitcase to make sure everything is there. I find that my hair oil bottle is completely empty ( it was an almost full Mielle hair oil bottle and the bottle was so empty that if you turn it upside down there was not a drop of oil coming out) mind you I had other hair oils that were open and used, but they were not touched nor was the oil taken. I also packed along some name-brand (or well-known) digestive pills (three packs of those as well) I even put those digestive pills in my jewelry bag so no one would touch them; not surprisingly they were gone as well. Not to mention I had other pills that’s for medical purposes stashed in my bag as well (again those were not touched.) None of my family members luggage’s were bothered at all. I would see that if my hair oil was leaking out the solution is to throw it out but no it didn’t leak out at all (it was placed in a bag by me for caution purposes if it did leak) and the bag didn’t even have oil in it which proves that it did not leak out. All I come to say is that this airport houses a bunch of THIEVES in TSA. This is beyond unprofessional and I’m highly unsatisfied with this airport.
Jacob C.
Worst place on earth. Whoever designed this place was stupider than humanity previously knew was possible
Deidre J.
Aweful experience coming in on a late flight. The Concourse train that takes you to baggage claim and ground transportation is running on limited availability; every hour or longer. Can you imagine 200-400 people walking about a mile to get to ground transportation?! It was horrible. And also the escalators were turned off so people with roller carry-ons struggled to get their bags up the steps...and if your familiar with atlanta escalators you know how long they are. It was horrible watching that. I expected more from Atlanta Hartsfield-Jackson. Just pitiful. My worst experience yet.
Caleb Hamilton L.
THERE IS NO DIRECT TRANSPORTATION BETWEEN THE RENTAL CAR CENTRE AND THE INTERNATIONAL TERMINAL. YOU HAVE TO GET THE AIRPORT TRAIN TO THE DOMESTIC TERMINAL AND GET A COACH FROM THERE TO THE INTERNATIONAL TERMINAL. SIGNS ARE MINIMAL AND IT TAKES AN AGE. ALSO, THE ATL EXECUTIVE LOUNGE IS THE WORST EVER WITH LIMITED SPACE AND VERY POOR FOOD.
Robert F.
The last time I had a connecting flight out of Hartsfield I was accosted on the jetway by a local, uniformed policewoman who demanded to know if I was carrying a large amount of cash that I couldn't explain. The question threw me at first. What was she talking about? She repeated the question. I finally replied, No, I wasn't. I had about $100 on me. She then said I could proceed. As I walked away I could hear her ask someone else the same question. I looked back. It was a young couple with two kids. It's obvious to me what's going down there in Georgia. It's a police shakedown. If you have a large of amount cash on you they'll confiscate it and divvy it up amongst themselves. You'll never get it back. I don't travel with large amounts of cash, but it shouldn't be illegal to do so. This is robbery pure and simple. Now, when I make reservations, I avoid any flights that connect with Hartsfield. The heavy police presence makes me uneasy. The local cops shouldn't even be allowed on the jetway unless they were called there to handle an actual crime.