Hartsfield-Jackson Atlanta International AirportReviews of atl.com

This place is basically one notch above a total dump! The employees, gate agents, and / or staff are incompetent, rude, and truly have horrible attitudes. All the while the clueless mayor is coming over the intercom announcing the busiest and best airport. Avoid this place like the plague!!!

Absolutely worst airport I have ever had the misfortune of travelling through in 55 years. Landed from Costa Rica at 1930hrs and thankfully had a 4 hour layover because it was totally disorganised took over 2 hours as a foreign visitor to get through security for my connecting flight. For some reason all us ‘foreigners had to remove shoes’ while TSA queue didn’t. We had all just arrived from the same flight!! Rude, young staff with not a care in the world for the multiple passengers who were desperate to get through for their connecting flights. One lady in front was unwell and asked for help to be told as she wasn’t in the TSA queue she couldn’t get help!! I mean come on WTF!! I hope to never visit this airport ever again.

Went through North gate. First pre-check only means stand in line with everyone else. But leave your shoes on so plan your time right. Clear is something different. They will send you down clear then turn you around and not honor pre-check. Unless you are a female and the two male clear guys think you’re cute! I counted 16 so it’s selective. More people standing around not participating in work than actually working. Lots of bosses no workers. I did seek out the department head of north gate. He plus 6 or more other higher level managers busy reviewing everything other than the job. I pointed out my observation of the lack of communication, the lack of people working to solve issues and inconsistency of the experience. I want to see who was at the top of such a poorly run department. Lack of leadership was the main display. now i was way early 4 hours early so no skin of my clock. its sad to watch people miss flights because of this incompetent or just don't care department head. reflects badly on the people who try. maybe its laziness, i don't know but Atlanta. you can do much better.

Worst airport in America!! Stay away!!

Worst airport in the country! I have traveled to 54 countries and counting, and this airport is incredibly inefficient in processing international flights and connections. Staff extremely lazy and unhelpful. And they have an announcement saying they are committed to supporting the fight against human tracking. It goes on to say..."if you see something, call 911." Why the heck would I call local police in lieu of airport authority and security?!? Lazy! And this does not just apply to airport staff...this includes TSA, airline staff (such as Delta), and restaurant staff assigned to this airport. It's the absolute worst!

Nasty rude staff! Every time I come from NY and head back home I prepare for the unprofessionalism when they scan my bags. They think they Sargents and we prisoners. If they miserable they shouldn't be working with people.

One of the meanest airports I have ever been to. Saw a screening agent smack the plexiglass and called someone an idiot because he didn’t realize which slot to slip his ID into. The traveler asked nicely to clarify directions and she called him an idiot.

Yall don't even deserve 1 star. I am here tonight 9:30 p.m. the 30th. The TSA from the Old guy to your right checking i.d.s to the "security" to the right when your first checking your bags. Those ppl were extremely rude & not professional at all. I will definitely share my opinion & take my business elsewhere.