AtariReviews of atari.com

Terrible company to deal with, they are complete liars. They say an item is going to ship and 9 months later nothing... I will never buy from these scumbags again.

I'm inquiring today, because I recently purchased a wig off of the Atari official store website and I never received my order. However, the funds were deducted from my account. I've had so many problems receiving my refund. I am very disappointed in their customer service and I am deeply dissatisfied with the way they have responded to many of my inquiries and have yet to receive my money or product

Scammed me from my ATRI tokens. Claim they are not part of it, yet still links to their website, but website down. Discord is very vague, sketchy and keeps redirecting to other servers.

Don’t trust them.. The old good atari team is gone.. Now you will only hear lies from a new bunch of hippocratic people.. 2 years ago they scammed people with rug-pulled crypto token on bitcoincom named atri.. They made a console - a raspberry pi quality level console with 40 year old games.. Stay away from this people!

I purchased an Atari VCS and some accessories for it for my kids for Christmas. The Atari VCS arrived so I thought i'd set it up and put it back in the box and wrap it. I hooked up 2 cables, HDMI and power. Turned it on and got a green'ish screen with lines, the fan turned on, then the unit shut off by itself. I tried turning it on again. It wouldn't turn on. I unplugged it and plugged it back in and it did the same thing. Green screen with lines. I wrote the company and someone wrote me back saying I would need to reimage it. They sent me a link to download an .img file. They said to use Rufus to image the USB stick. I did what was in the instructions. Booted the Atari VCS with the USB stick in and it started updating with the green screen with lines. I barely could read what was on the screen. It then said to unplug the USB and power cycle. I did that but when it came back on it did not change a thing. I wrote to the company, no response for days. Then I finally got a response saying that I'll get an RMA. That was almost a month ago now. I filed a complaint on the BBB and FTC. When I filed on BBB it showed the company with an F or very bad bad rating. I wish I would have looked. Atari is not the Atari I once knew. I'll never buy anything Atari again. They're nothing but a rip-off and a big lie. I don't even want to give them 1 star. They get get a negative, for taking my money and selling me worthless junk. Beware of this company.

Extremely slow shipping. Everything support tells you is a lie. Save yourself some trouble and find what you want from a real merchant. These guys have just become a joke.

They release un finished buggy games i have reported bugs in their games and customer service just reply with a template response email and never followup. The company sucks. They have ruined some good games franchise like Blood

This company did not respect their words (email exchange available). They are no handling my case properly. And currently I considered they lied to me in full conscience to get they hands on a substantial amount of money. Their customer support seems only able to cut and paste big chunk of useless information, or even invite you to contact third parties... They did not answer any (none) of my personal request so far. Only experienced incompetence, lies and complete lack of respect so far... Typically the kind of company you do not want to be in business with, just a shame and a huge waste of money!