Chad
Friendly to work with, but questionable estimate and safety practices.
Design and installation process went smoothly but the original energy production estimate was off. They predicted 7.6 MWh in first year of production but I only saw 6.9 MWh in my first full year 2023. Also, I recommended them to a colleague, and one of the workers fell off his roof during install and was hospitalized.
Response from Astrawatt SolarApr 5, 2024
We were able to reach out to this customer to address their system's production issues - we're grateful for their continued business. The installer injury mentioned in the review was an unfortunate occurrence and thankfully the installer made a full recovery. Our policies state strict OSHA requirements for all facets of the job, especially when it comes to fall protection. The installers were wearing their fall protection gear however, the installer in question did remove his lanyard improperly to relocate it and this resulted in the fall. We worked directly with OSHA to address this issue and have implemented even more requirements to ensure something like this never happens again.




