Samit P.
No service after sale
No service after sale. Nobody does follow up calls

Astrawatt Solar believes that everyone has the right to go solar, and we are committed to making solar energy easily accessible. Our mission is to create a rewarding solar experience for our customers that contributes positively to the community and the environment. We do solar right by fostering lifelong relationships and providing ongoing support throughout the solar journey.
Astrawatt Solar (astrawatt.solar) has 73 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Samit P.
No service after sale. Nobody does follow up calls
Chad
Design and installation process went smoothly but the original energy production estimate was off. They predicted 7.6 MWh in first year of production but I only saw 6.9 MWh in my first full year 2023. Also, I recommended them to a colleague, and one of the workers fell off his roof during install and was hospitalized.
Response from Astrawatt SolarApr 5, 2024
We were able to reach out to this customer to address their system's production issues - we're grateful for their continued business. The installer injury mentioned in the review was an unfortunate occurrence and thankfully the installer made a full recovery. Our policies state strict OSHA requirements for all facets of the job, especially when it comes to fall protection. The installers were wearing their fall protection gear however, the installer in question did remove his lanyard improperly to relocate it and this resulted in the fall. We worked directly with OSHA to address this issue and have implemented even more requirements to ensure something like this never happens again.
Judith/cindy G.
I loved all the crew and staff, am delighted with yearly electric bills under $400. BUT I feel deeply underserved that during the sign up no one suggested I consider replacing my roof before install, because two years later it cost me about $5,500 to have the panels removed and reinstalled and to purchase a new frame. Knowing what that extra cost would be clearly is something I should have been alerted to.
Response from Astrawatt SolarFeb 26, 2024
We are communicating with this customer directly to address their concerns and feedback.
Randy S.
Proposal and I stall was fine, better than expected. Did not like the solar loan company (Mosaic) that you use... found out later that by using them, I would not be able to set up a Home Equity loan for other projects I wanted to do on the house. This was the result of a new policy by Mosaic in Dec '23.
Justin T.
Biggest issue is my system doesn't produce enough power. I don't even break even and still have close to $200 bills in the summer