ASPHostPortalReviews of asphostportal.com

I paid for a hosting service and never received any confirmation or access credentials. There was no follow-up email, and support never responded. After multiple attempts to reach them, I filed a payment dispute with Amex. This company appears to take money without delivering any service. Avoid at all costs.

This hosting service is a scam. First off they are running it from Singapore and may not actually use US based data centers. When compared to a few other shared hosting solutions, they scored the lowest in performance (running Umbraco website). Lastly, they use deceptive pricing, renewing trials for 6 months without clearly stating it during registration, not willing to cancel and refund unless you do it 10! days before end of the cycle. Stay away!

Appalling company to deal with. Took money from us without invoicing or notice and refused to refund. when asked to produce invoices they ignore you. Go with a trusted provider for your website hosting who you can contact easily if your business depends on it. Would never use again.

This is a scam service, these people hide behind their dodgy policies, double charge for the same service through auto PayPal payment and don't give a refund due to ridiculous reasons; they will lie to win the PayPal cases raised about the double charge; they appear to be sort of legit to get the upper hand.

In the previous review, I wrote that they would never return the money, therefore, I was forced to use their service. I started uploading some of my web services and along the way, I created several technical tickets to gain some information. Without any exception, they replied with links to very old blog posts that were unrelated or their answer was irrelevant. Finally, I just asked them to give me the logs of my services to diagnose the problems myself (The most primitive feature of each hosting provider). What was the answer!? "Since you are on a shared host we can not share logs!". I tried to understand which version and configuration of IIS and MSSQL they were using and enabled the logged on my own. With the logs I enabled, I also fixed all the problems! I finally sent the message and taught them how logs can be enabled for each user within files on their host! However, it is insane that they do not understand anything technical. Even how to use the features of their host! You will be all alone with very limited features there. I strongly recommend not paying any penny since they will lock it and give something beyond bad service (almost no service).

Very bad experience from this provider. Signup at your own risk! Their subscription description was not what I was provided. When I contacted their helpdesk, I was asked to pay additional for the services that I wanted. Then it became a matter of '.. we will get back to you in 3-5 hrs ...' which they never solved anything. When I finally had enough of this rubbish response over 3 months, I asked for a refund. They cancelled my account but never refunded any money without any notice. My account was dropped. Now I'll just keep on asking them to refund my money. AND submit a bad review anywhere where they exist on the internet until I get a refund. Home | Change Password | You are login as .............. | Log Off Ticket Update .............. (client) said: Hi, I had thought I signed up for a Docker hosting plan. However, it looks like a Plesk hosting plan. How do I deploy a docker container to the hosting plan? Do you have any documentation on how this is done? Steve Z. (staff) said: We are checking the status of the server and your account details. We will get back to you with an update. ETA: 3-5 hours Kind Regards, Support Team Michael B. (staff) said: Hi .............., Kindly be advised that for the remote node support, Docker requires an extra license to run on a shared server. You may check it at https //www. plesk. com / extensions / docker/ Kind Regards, Support Team .............. (client) said: Hi, I did not want a remote node support plan for docker. When I signed up for the Docker hosting, your system did not mention this at all and the additional extra licenses. What I wanted was for a plan that I could host my docker containers. Steve Z. (staff) said: Thank you for your inquiry. Your problem has already been assigned to another staff and he will certainly get back to you ASAP. We appreciate your patience while we are solving this case. ETA: 3-5 hours. Kind Regards, Support Team ..............(client) said: Hi, I did not get any updates on this. Steve Z. (staff) said: Thank you for your inquiry. I will be looking into your issue and I will provide you an update once it is available. Your patience is truly appreciated here. ETA: 3-5 hours. Kind Regards, Support Team .............. (client) said: Hi. Still no updates on this? Steve Z. (staff) said: I am looking into your case now and I will be attending into it shortly. Your patience is highly appreciated. Thank you. ETA: 3-6 hours Kind Regards, Support Team .............. (client) said: Hi. No updates still? Its been many days already. 8 Nov 2023 12:22pm Steve Z. (staff) said: We are checking the status of the server and your account details. We will get back to you with an update. ETA: 3-5 hours Kind Regards, Support Team .............. (client) said: Hi. I keep getting your email saying ETA 3-5 hrs. But still no updates. 24 Nov 2023 5:30pm SIN ..............(client) said: Hi, if you are not able to provide me with a Docker hosting platform as I had originally signed up for, please cancel and refund my money. 04 Dec 2023. .............. (client) said: Its been many months and still no responses from your end about this. I also found that my access has been suspended and no refund has been made. Please refund. .............. (client) said: You have cancelled my account without any confirmation and have not refunded my money.

Despite the initial affordability, my experience has been marred by significant issues: Ineffective Support: Solely relying on an online help desk made addressing critical issues, like server-related downtime and SSL configuration problems, frustrating and time-consuming. Performance Concerns: Frequent downtime and inconsistent performance negatively impacted the reliability of my website. Value for Money: While the service started cheap, the overall lack of support and service reliability made it poor value for money. Refund Policy: Upon canceling my account due to ongoing issues, ASPHostPortal refused to offer a refund for the unused portion of the subscription, reflecting a lack of customer-oriented policies. In summary, my time with ASPHostPortal was characterized by unreliable service and inadequate support. I recommend considering alternative hosting providers with a more customer-centric approach.

Worst hosting service as i have seen ever!!!! Don’t waste time and money 💰