AsophThe Latest Trends in Women Clothing, Online Men Clothing and Online Plus Size Women Clothing. Huge Selection of Fashionable Styles Perfect for Daily Look
Asoph (asoph.com) has 178 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Clothing & Underwear · Laguna Beach, California
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Clothing & Underwear · Torrance, California
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Clothing & Underwear · Escondido, California
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Showing 33 reviews with 1 star · Clear filters
Andrea
Bad quality and didn’t even get my whole order and was still charged
Response from AsophMay 8, 2019
Hello Andrea, We appreciate your business here at asoph.com We apologize that your purchase did not meet your expectations, can you please contact our support team at [email protected] so that we may further assist you. Thank you
Nzinga
I received the wrong item and needed it for a time-sensitive event. I had to spend more to ship the incorrect item back than I actually paid for the dress. Very frustrating.
Response from AsophMay 7, 2019
Dear Nzinga, we are truly sorry for the inconvenience that you may have experience with us. Please contact our customer service team [email protected], so they can better assist you.
Tara
Need to return my item and there are no return instructions!!
Response from AsophMay 6, 2019
Hello, We do apologize for this inconvenience, please contact our customer service team at [email protected] so that they may better assist you.
Kim
I paid for 2 day delivery and the items arrived late, and the sizes were off. Not good !!
Response from AsophMay 6, 2019
Hello Kim, we apologize for the inconvenience and experience that you've had with us. Please contact our customer's team so we can make you satisfied. [email protected]
Rachel
This company sent out items that did not have a tag on it. The items honestly looked used. I would not buy from this company again.
Response from AsophMay 6, 2019
Hi Rachel, we perform quality inspect on every single items before we pack and ship out the orders. They are 100% new items delivere to our warehouse from our manufactures. However, please email to [email protected] for us to fix and have a second chance to prove that we do carry high quality new items.
Ivory
I placed my order on 4/27 and then heard nothing. I get an email today on 5/6 that my order has shipped. This will be my last order.
Response from AsophMay 6, 2019
Hi Ivory, we are truly sorry for the inconvenience that you may have. Due to high volume of orders, we are experiencing some delays on the standard shipping. We'd like to get a second chance to make you happy and satisfied, so please contact our [email protected] to fix this issue accordingly.
Geneva
I did not receive what I paid for, the mesh coat I purchased was never shipped. I am very disappointed that no one has responded to my inquiries regarding my missing item.
Response from AsophMay 6, 2019
HI Geneva, we are truly sorry for the inconvenience that you may have. Please contact our [email protected] to fix this issue accordingly.
Dana
Never order from this store again.
Response from AsophMay 8, 2019
Dear Dana, we are truly sorry to hear that and we'd like to apologize for the inconvenience that you may have. Please let us how we can make you satisfied and better our service: [email protected]